Fitzroy Island Resort

Our main door did not lock. So at 9pm as I had just finished showering the kids a man pulled our door open and said we were too noisy. The stair ways up to our apartment had animal faeces and junk in it. The Smell and visable mould in the second bedroom was unbearable to stay in. The staff were nice and snorkelling was amazing. The pool was beautiful.

Beautiful island spoilt by poor customer service and bad management at the resort. It was being run by backpackers for backpackers, none of the staff couldnt give a dam about the customers. The apartment had a full kitchen but the so called general store had nothing that you could cook only pies and muffins, not even butter for your toast. Foxys beach bar / cafe was only open lunchtimes and Friday evening the Zephers the main restaurant had a very limited menu and if you didn’t book they turned you away. The pool bar was closed in the evening even though it should be open until 8 pm. We asked for a pinacollada and the barman said no, I’ve run out of coconut juice, the restaurant bar had some but he couldn’t be bothered to get it so I had to get it myself, he wasn’t bothered at all , very poor service in every way ,such a shame as such a beautiful place. The hotel seemed to be run by young kids who just did as little as possible and most of them could be found out the back playing with their phones. Very disappointed