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Cairns Plaza Hotel

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Cairns Plaza Hotel is located in Cairns. The area's natural beauty can be seen at Anderson Street Conservation Park and Dinden National Park, while Center of Contemporary Arts and Jute Theatre are cultural highlights. Muddy's Playground and Cairns Zoom and Wildlife Dome are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Cairns International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Cairns Plaza Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Cairns Plaza Hotel

Latest reviews (8)

L

Lianne

7 Jul 2024 - 9 Jul 2024
reviewed on hcom

4 out of 5 stars

Reasonably priced room and location is along the esplanade, right next to more expensive hotels. It has a small pool but location is also only a short walk to the Lagoon. We had 2 double beds so great for families on a budget. Plus playground right in front.
A

Abhishek

10 May 2024 - 14 May 2024
reviewed on wotif

5 out of 5 stars

Very close to the city esplanade. You can spend your whole day in and around that area with kids. Reasonable pricing.
J

Jomar

3 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent for family, great facility, easy walk to everything.
S

Shu Sing

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

Travel with my family, All staffs are so nice & helpful! Location is great only few minutes walk to downtown, We have a great ocean view room, Outdoor swimming pool & free parking! I will stay in this hotel again if I travel to Carins again!
A

Arisa

14 Oct 2023 - 15 Oct 2023
reviewed on wotif

1 out of 5 stars

Super unpleasant! Super unsanitary! ! Super worst! ! ! 2023/10/14 We stayed in Cairns Plaza Hotel room 408 with 3 people baby. When I lifted the toilet seat cover to use the toilet, the inside of the toilet bowl was sticky with yellow liquid. I was shocked at how dirty it was and went to the front desk to complain. I was told that I had already finished cleaning my room and wouldn't be back until tomorrow, so I couldn't do anything! He didn't even come to check! It was a mistake to choose the Plaza Hotel for our last stay in Cairns. I have stayed in many hotels, but this is the first time I have stayed in a hotel that was so unsanitary, uncomfortable, and had such poor service. I don't think there is any other hotel other than the Plaza Hotel where you have to clean the toilet first when you enter the room.I feel bad, but I took a photo and will send it to you. evidence. How can you explain? PS; They said there would be 3 people staying, but they only had 2 blankets. Is the lighting on the living room wall broken? It's blinking and won't light up. One side of the shade lamp next to the sofa is broken (does not light up)
N

Nicole

11 Aug 2023 - 12 Aug 2023
reviewed on wotif

5 out of 5 stars

Fantastic family-run property. Great customer service, perfect location with kids, right across the road from Muddy’s, water splash park and playground. All within easy walk from town and lagoon. Will def stay again!
E

Eleanore

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

This property is cutely updated (despite the font of the hotel sign signaling otherwise 😂) and room details are super practical - 3 beds for families, on-site laundry. Location is excellent for strolling and shopping. Staff super friendly. For some reason, no comforters we’re provided on the beds but I’m sure we could’ve looked in the closet or just asked the staff for blankets.
N

Neville

3 Aug 2022 - 4 Aug 2022
reviewed on wotif

4 out of 5 stars

Great position on the Esplanade with a lovely breakfast cafe straight across the road. The family room is large clean an comfortable.
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