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Crystalbrook Flynn

5 star hotel
Connecting rooms
9.2/10 Wonderful
(674 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Crystalbrook Flynn offers a lovely location and amenities, with friendly staff and great food options. While some guests found the rooms to be a little dark, and the weekend music a bit loud, many families enjoyed their stay, praising the atmosphere and excellent service. The hotel's location provides easy access to shops and restaurants. Note that some reviewers did not find the hotel particularly suitable for families with young children.

Guest highlights

The overall atmosphere of the hotel.
The excellent service provided by the staff.
The great food and dining options.
The convenient location with easy access to shops and restaurants.

About the hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Crystalbrook Flynn is located in Cairns Central Business District, a neighborhood in Cairns. Cairns Regional Gallery and Tjapukai Cultural Park are local landmarks, and some of the area's attractions include Muddy's Playground and ZOO To You HQ Wildlife Discovery Centre. Esplanade Lagoon and Cairns Zoom and Wildlife Dome are also worth visiting.

Popular amenities

Family friendly

Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 7:00 am–10:00 am: aud 32 for adults and aud 15 for children

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Full-service spa
Outdoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Cairns International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Crystalbrook Flynn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crystalbrook Flynn

Latest reviews (6)

D

De

14 Jun 2024 - 17 Jun 2024
reviewed on wotif

5 out of 5 stars

lovely location, amenities and friendly staff. As I was travelling to rest and had a young child the live weekend music was loud and vibrating on the walls where we stayed, but still overall happy to recommend.
N

Nujnarch

10 Sept 2023 - 11 Sept 2023
reviewed on wotif

4 out of 5 stars

Our family stay at Crystalbrook Flynn was overall quite nice! The only thing is the lights aren’t very bright leaving the rooms feeling dark. There are many shops and restaurants within walking distance though, and the rooms were rather clean. The view is also quite nice.
S

Susan

11 Aug 2023 - 18 Aug 2023
reviewed on wotif

5 out of 5 stars

We stayed from 11/8 -18/8/23 . We loved everything about the property, location, atmosphere, staff, comfort and great food . The atmosphere watching the Matilda’s in the Esplanade Bar was a highlight!!! The service was fantastic, everything from check in to checkout was easy. We were recommended to Crystalbrook by family and would highly recommend their Hotels.
D

David

11 Apr 2023 - 14 Apr 2023
reviewed on wotif

2 out of 5 stars

This place is over crowded with young kids. Makes you think of south beach. Also, we decided to have breakfast one day and that was the worst mistake. Disgusting. Such a waste of money. Didn’t like the location nor the ambience. The only thing that was semi decent was the staff. Other than that, will not be going back anytime soon.
J

Jenna

24 Mar 2023 - 26 Mar 2023
reviewed on wotif

5 out of 5 stars

Impeccable property with amazing dining options. Great pool area. Would recommend for couples but not necessarily families with young children.
M

Mark

11 Oct 2022 - 13 Oct 2022
reviewed on wotif

5 out of 5 stars

Professional service. Great customer relations from the front desk to everything and everyone at Crystal Brook. We will be back and highly recommend to our family and friends
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