Rydges Darling Square Apartment Hotel

Fantastic two bedroom for our family of five. Had everything we needed around the corner and amazing night life with china town just five minutes away. Kitchen in apartment does not have much but it was all good for what we needed.

Check-in very poor. Booked two x 2-brm apartments for family group which included a 3yr old and a 1yr old. Arrived 20 mins earlier than the 2pm check-in so asked if rooms were available and was assured that one room was, just waiting for housekeeping to finish. Sat down in lobby to wait. 2pm arrived and i just glimpsed young lady who had served us leaving for the day! No hand-over, no nothing. Approached guy who had taken over and he gave us the key to one room. The other was not going to be available for another hour because they’d had to ‘shampoo’ the carpets! (FYI, there was no evidence of this in the room). No apology either. I can overlook any shortcomings (like the broken bedroom tv or the keys that worked intermittently) if customer service is good, but not this time. The only saving grace is the luggage storage and the lovely, well-appointed apartments.

My family stayed there happily. The size of room is perfect for a family. The property is good maintained. Everything is good, but the room tidying up service is not perfect.

Expedia's system had an issue and we were told that our booking has been cancelled when we arrived. But the receptionist was very helpful and patient, she rebooked us without getting confirmation from Expedia. Very grateful, otherwise it would be very hard for us to deal with the angry and tired kids!

The pool and spa were a lot of fun for my kids.

Very nice place for families. One minor thing was wifi signal very weak. Everything else was lovely, clean and family friendly

It was lovely Stay with my family.

good communication better for family apartments but carpet is not good too smelly and old

We loved the space for our family, with 2 kids on vacation. It allowed us a place to unwind and spend time together while we weren’t out sightseeing. It is in need of some cosmetic updates, but that did not negatively affect our stay.

The bathrooms are outdated and had mould under the silicone sealing. The water pressure was also very weak and the temperature was very very sensitive. Staff were lovely, property as a whole was clean and easy to access with a baby.