Vinpearl Resort & Spa Phu Quoc

The reception area was clean and beautiful. I booked 4 villas with a private pool. None of the pools pumps or lights was working. told the staff there twice and one time they came out to fix and it worked for a bit then stopped working so the pool was unusable. the pool water wasn’t dirty but I didnt want the kids swimming in it with no filters working. Checking and checkout was terrible. over an hr to check out and I had already prepaid everything and gave them my credit card for any incidentals. we had to catch a bus to go to a ferry and was almost late. I would expect check out to be fairly quick since everything was already paid for in advance but they staff said they had check the room before I could leave to make sure if anything was used in the min fridge. I was told that I had a room credit to used for amenities but after they checked the room they said the credit couldnt be applied for the items in the fridge so I had to pay out of pocket. overall dont think I would ever stay here again or recommend. I booked 4 villas and wasnt worth the price. Wasnt as nice as advertised. only good thing was it was right on beach and the beach was beautiful

Good for families with kids for Safari

Great place for family