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Green Bay Phu Quoc Resort & Spa

4 star hotel
Kids stay free
9.4/10 Exceptional
(238 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

At Green Bay Phu Quoc Resort & Spa, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.

Nearby attractions

Located in Phu Quoc, Green Bay Phu Quoc Resort & Spa is in a rural area and on a private beach. Phu Quoc Night Market and Long Beach Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Phu Quoc National Park and Ream National Park. VinWonders Phu Quoc and Vinpearl Safari are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants
24-hour room service
Free buffet breakfast available daily 7:00 am–10:00 am

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

This property does not have elevators

Things to do

Fitness center
Kayaking
Outdoor pool
Sauna
Snorkeling
Spa services
Steam room

Outdoor

Beach loungers
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available
map

Reviews that mention...

Family Reviews

for Green Bay Phu Quoc Resort & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Green Bay Phu Quoc Resort & Spa

Latest reviews (2)

T

Telly

14 Dec 2019 - 17 Dec 2019
reviewed on hcom

4 out of 5 stars

The facilities at Green Bay were as advertised and great, but the service was unfortunately underwhelming compared to similar quality resorts across Southeast Asia. Here were a few issues we had: 1. Subpar English: We had issues on numerous occasions trying to communicate with staff in English. While we don't expect the junior staff to be fluent, trouble communicating with the front desk made day-to-day tasks much more difficult. 2. Strict cutoff times: We checked in at roughly 3:30pm and was given a tour of the room and facilities. During the tour, the front desk guide told us that tea time runs from 3:00pm to 4:00pm, to which we remarked that we had better get going. He didn't seem to quite understand and continued the tour up until 3:55pm, in which we hurried over to the restaurant. When we got there at 4:00pm exactly, there was a spread of cakes still available, but the staff told us that tea time was over. We were really tired and hungry, so we argued back and forth for them to eventually let us have the leftover cakes and a cup of coffee. 3. Infrequent shuttle: The Green Bay offers a shuttle to downtown, but the times it leaves are predetermined by the resort and sometimes doesn't have a return shuttle. We ended up using Grab for all of our transportation needs.
l

lisa

13 Jan 2019 - 16 Jan 2019
reviewed on hcom

5 out of 5 stars

Please see my more in-depth review on trip advisor... Pros:- the location, peace and quiet, beautiful resort in lovely setting, very clean, lovely well designed rooms, friendly guest orientated staff, from management to beach cleaners who are all doing a great job. Dining options very good and very good quality. No noisy children during our stay, this place is not geared up for them..which was perfect for us! Cannot recommend this resort highly enough.
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