V
Valentin
28 Dec 2023 - 2 Jan 2024
reviewed on expedia
1 out of 5 stars
Hi,any staff not speak any English.
For everything you must to waite minimum 1h
Had only few sunbed for 1000 and more people .
I had sweet reptil in my room .
My children ware an different floor and elevetors have not acsses .They will want you 200/300usd for room deposit,and if you will pay with cart (they told me we will return it next 2 month )
S
Stanford
14 Apr 2023 - 17 Apr 2023
reviewed on expedia
5 out of 5 stars
We (family of 4) had the pleasure of staying at the Radisson Hotel Phu Quoc for a 3-nights , and I must say that I was thoroughly impressed with my experience. From the moment I arrived, I was greeted with warm and friendly service by the hotel staff, who made me feel welcome.
My room was spacious, modern, and impeccably clean, with a comfortable king-sized bed and high-quality linens. The room was also equipped with all of the modern amenities I needed, including a large flat-screen TV, a mini-fridge, and a coffee maker. I also appreciated the thoughtful touches, such as the complimentary bottled water and the luxurious toiletries provided.
The hotel's amenities were equally impressive. The pool was a highlight of my stay, with stunning views of the ocean and plenty of loungers and umbrellas for relaxing in the sun.
Perhaps what impressed me the most about the Radisson Hotel Phu Quoc was the level of service provided by the staff. From the housekeeping staff to the front desk, everyone was incredibly friendly, attentive, and professional. The staff went out of their way to make sure that my stay was enjoyable, and I felt well taken care of throughout my entire stay.
The hotel's location was also perfect for exploring Phu Quoc.
The breakfast was outstanding.
Overall, I had a fantastic experience at the Radisson Hotel Phu Quoc and would highly recommend it to anyone looking for a luxurious and convenient place to stay.
S
Stephanie
24 Mar 2023 - 31 Mar 2023
reviewed on expedia
5 out of 5 stars
Great resort. We really enjoyed our stay. The hotel offers a free buggy that takes you to grand world and some restaurants which was very convenient, a free airport shuttle and free shuttle to the night markets. It is close to vinwonder and vinsafari. Great for a family stay. They offer a private beach, towels are available and staff are very helpful. Highly recommend
M
Michael
21 Feb 2023 - 26 Feb 2023
reviewed on hcom
5 out of 5 stars
Beautiful room, view, beach, pool. Very close to a Vietnamese “Disneyland style” establishment, so ideal for kids. The breakfast buffet is huge. Nevertheless, there should be more options for vegetarians. The hotel staff are extremely friendly and helpful: from bringing you to the amusement park and back for free to resolving issues, such as an issue I had with my Vietnamese SIM card in a most efficient manner.
T
Thanh
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
My family of 5 stayed in the family suite. The space was amazing but the interior was deteriorating, dusty & dirty in the corners & under furniture. The cleaners did not clean well each day & the place was not vaccumed. Some staff were not so helpful with queries. Place does not allow children to dive or jump into the large pool & my cousin was asked to get out of the swimming pool because she didnt have actual swim wear on but she had a short & shorts on. On a positive note, this hote has a cart thats a free service to outside the hotel area where other cafes are, to Grand World & night market. The buffet has a fabulous selection as well.
T
THOMAS
Invalid Date - 2 Jan 2023
reviewed on expedia
1 out of 5 stars
One of the worst hotels I’ve ever stayed at. Staff are completely checked out, standing around talking to each other, porters don’t touch bags, reception takes 40 minutes to check in, per group… Rooms covered in dust and dirt. Bathrooms rusty. Breakfast inedible. Hotel is in a very isolated and quite rough, newly developed Vegas-esque area that is stuck in weird post-covid dystopian time loop. The beach is beautiful. Hotel crowd tends to be families with lots of kids and older men with younger female companions..
C
CHRISTINA
Invalid Date - 24 Dec 2022
reviewed on expedia
5 out of 5 stars
Overall is excellent . All the staff memmbers are helpful and friendly . The resort facilities are spacious and cleanines . Our family are enjoy the time in the resort and wish we could stay a little big longer at this resort .
K
Konstantin
4 Nov 2022 - 12 Nov 2022
reviewed on expedia
5 out of 5 stars
Great resort for family with young kids. Great World and VinWonders in walking distance. VinSafari in 5km ($3 by grab).
Nice, clean beach and warm pool.
P
PRAMOD
19 Jun 2022 - 23 Jun 2022
reviewed on orbitz
4 out of 5 stars
Property is in top condition deserving 5 star status. Booked family suite which comes with two rooms with excellent interiors and bathrooms. Good size pool with a little bar open in the afternoon. Breakfast buffet has good spread but it does get chaotic and noisy as the hotel had many guests. You can manage, if mentally prepared for it. Refilling is done quickly, tables are spaced out well.
Now comes not so good part of it:
Below expectation for Radisson Blu / five star brand
Service:
1. On arrival: I was expecting a courtesy offer to help with the luggage from the gate to check-in counter (not that I needed but a practice at typical 5 star properties in my experience). Number of staff standing around but no one approached.
2. Check-in and check-out: Only one counter manned and all the check-in staff just herding around that counter while customers are left with no one to attend at the other counters. Too many clueless trainees.
3. Not about the staff service per se but service in general: Hotel offers drop off to and pickup from the Great World which is great. However, unlike other properties in the area such as Vin Oasis, Vin Resorts & Spa etc. there is no hotel transport for Vin Wonders and Vin Safari. Return from Vin Wonders at 8PM after the show can be painful as Taxis will try to rip you off.
Ah, staff at the beach helping with Kayaking etc. is very friendly and helpful. Nghia, Lam and another gentleman were very helpful.
A
29 Dec 2022 - 4 Jan 2023
reviewed on hcom
4 out of 5 stars
Hotel is modern, clean and provides great facilities. If you are looking for a place to spend your holiday in a resort environment and not venturing out/looking for local experience, this is ideal. This is a resort mainly for families and couples. There is not much nearby, only Grand World (which is very strange and touristic place). Most things (minimarkets, restaurants) around the immediate resort area are very expensive (vs. local prices elsewhere).
I stayed over NYE's which meant it was extremely busy all the time. In the reception whatever you needed to handle, you needed to queue for a while. Breakfast selection is very broad, but it is busy at all times (I tried different slots between 7-11 and always had tough time finding a table).
Hotel shares some of the facilities with VinPearl hotel (eg. gym) - there is a complimentary shuttle/buggy. But again here, it took a while to get a buggy as it was very busy.