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Au Lac Charner Hotel

4 star hotel
9/10 Excellent
(846 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Au Lac Charner Hotel offers a convenient location in District 1, making it easy to explore Ho Chi Minh City's attractions. Many guests praise the helpful and attentive staff, and the hotel's cleanliness. While some rooms may be smaller than expected and the pool is located on the rooftop with limited deck chairs, the hotel's central location and friendly service make it an appealing choice for many. The breakfast and afternoon tea are also highlighted as exceptional.

Guest highlights

The helpful and attentive staff
The delicious breakfast and afternoon tea
The convenient and central location

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in District 1 neighborhood, Au Lac Charner Hotel is connected to a shopping center. Independence Palace is a notable landmark, and travelers looking to shop may want to visit Saigon Square and Dong Khoi Street. Saigon Zoo and Botanic Garden and Saigon Superbowl are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: vnd 3000000 for adults and vnd 150000 for children
Room service available

Spa

3 treatment rooms
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping

Outdoor

Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Tan Son Nhat International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Au Lac Charner Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

0%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Au Lac Charner Hotel

Latest reviews (9)

J

James

1 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

Our family had a great stay. Hôtel is very conveniently located and the staff were incredibly helpful and attentive. The rooms were good, beds comfortable. Pool was a welcome relief but there are limited numbers of deck chairs so get in early.
S

Steve

28 Jan 2024 - 31 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff are grate the rooms are good, quiet and convinient.To the left the cash. Exchange is grate rate and only a few steps a way from everthing you need. Not for kids as pool is on the roof and it is deep sauna is hot and afternoon tea is convinient to get you to diner . If you book get bracfast as it is grate.
M

MORTEN

10 Jan 2024 - 11 Jan 2024
reviewed on hcom

5 out of 5 stars

Nicely located in center of district 1, very pleasant welcome and service from staff. We stayed here three times during our family trip to Vietnam.
T

Thu

20 Oct 2023 - 27 Oct 2023
reviewed on travelocity

1 out of 5 stars

I’ve been traveling for over 20 years and this has to be the worse hotel I’ve ever stayed at. The room is smaller than advertised, there’s mildew in the room that activated my migraine. After talking to the staff, they showed us another room and it has the same mildew smell. They tried to tell me that the hotel is fully booked but then showed me 4 empty rooms on the 1st floor that night. The internet isn’t great and water in the bathtub won’t drain. My family was able to fall asleep so I had to sit in the lobby the whole night. They wouldn’t even let me lay down on the couch. They staff tried to talk about me in Vietnamese not knowing that I’m Vietnamese and I understood everything they said. We had to book another hotel and they won’t even issue a refund for the unused nights. Worse management and policy. Do not recommend at all. Please stay away. There are better hotels in the area
A

Anneka

12 Jul 2023 - 15 Jul 2023
reviewed on travelocity

4 out of 5 stars

The property has a French feel. It was clean and tidy. The staff were friendly but very limited English. The breakfast was fine. The room was quiet. The bathroom was small for a family room. Fairly central location.
b

boris

9 Mar 2023 - 10 Mar 2023
reviewed on hcom

2 out of 5 stars

We booked family room (40m2) and hotel gave us a room on the first floor, from the window you have no view ….looking at the rubbish of the neighbour house. The room did smell . Then I complained about the room and they rebooked my instant without questions to 5th floor. But the room wasn’t 40 m3. As. I was late for my meeting I just took the room. During check out I asked them what room type they had changed me as much smaller than 40m3. They told me it’s a family room too …..? Honestly, only because I booked only for 1 night the hotel don’t need to lie to me that way. One more negative thing is cleanliness of the hote. Overall it looked very clean…but my son (3.5 years) climbed beside / behind the bed ….got a really bad rash from the dirt holding there . Hotel Staff very nice and friendly (helped with car parking and issued me a receipt for the parking) . However, my overall rating for this hotel is it’s not worth the money and for sure not when get downgraded without acknowledge….
J

Jordane

31 Jan 2023 - 3 Feb 2023
reviewed on hcom

5 out of 5 stars

Great experience, super clean hotel and the staff were all trying their best to satisfy all our needs. Would definitely go back if I’m around and I highly recommend it for anyone even for families with kids.
K

Kim

7 Dec 2022 - 10 Dec 2022
reviewed on travelocity

5 out of 5 stars

This is a gem of a hotel in Ho Chi Minh City. I'm a Vietnamese foreigner and I am fluent but I can't understand the accent here. Right off the bat the staff are great communicators speaking English quite well. It's a luxury feel but intimate hotel. Welcoming. Beautiful lobby. Clean white French look, the rooms as well. Nice amenities. But the best thing about this place is the breakfast buffet and afternoon tea. Breakfast has some traditional Viet food which as someone who is Viet, was quite good. All the right fixings. I loved that had always had fruit to eat. Beautiful buffet. Afternoon tea is the height of class. On the rooftop lounge. There is tea, traditional Viet coffee and little bites to eat and more traditional fruit. And staff again so helpful and sweet. Amazing place. And location is fantastic for walking. And the rooftop pool, steamroom and sauna all have great views. My other family stayed at Saigon Prince which is bigger but is nothing in comparison. Au Lac is clean, fresh, exceptionally classy.
C

Charles Brett

25 Oct 2022 - 28 Oct 2022
reviewed on travelocity

5 out of 5 stars

Very clean and the staff were friendly, helpful and went out of their way. It is a 2 minute walk from a Walking Street: great to see families, couples and people of all ages getting together with food and entertainment ( also statue of Ho Chi Minh and colonial City Hall). It is across the street from the Bitexco Tower with a great 360 view of the city. It is also close enough to see major sites by walking: Post Office, Notre Dame, Book Street, Opera House, Palace and War Museum- we walked to them all and Ben Thanh Market in just a few hours…short 5-10 minutes between each. Great location and great service.
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