Paragon Noi Bai Hotel and Pool

Don’t be fooled by the photo of the hotel facade - the inside does not match the exterior. When we phoned to let the hotel know we had arrived at the airport they promised to pick us up in 5 minutes. We waited in the cold for half an hour and phoned again. The receptionist said the driver was just leaving. We told her that was not good enough and took a taxi. We were horrified when the driver turned up an alley to drop us off in the front of the hotel. There was a pile of garbage right across from the entrance. Our room was old and shabby and the bed was soft and lumpy (springs)! We went down to the “restaurant” and sat at a long table because all the tables sat many people. It was horrible, with supplies and rubbish at the far end. The room had a window that looked into the kitchen which was very small and consisted of a work bench, a microwave and a single hot plate and frying pan. The refrigerator/freezer was located in the supposed restaurant. We ordered two meals but only one ever showed up and was at best a child’s portion on a bread and butter plate. Even the beer wasn’t cold. We left early the next morning and took a hard pass on the breakfast. When I poked my head in the restaurant, there was no staff there and the “buffet” consisted of three or four plates of something or other. The hotel couldn’t even provide timely transport back to the airport! We are very glad that we will never have to stay there again and would not recommend it to our worst enemy.

We landed in the late evening around 11pm . This hotel is near Hanoi international airport, the owner was on shift and came by to pick us up for a small fee, which was great since taxi drivers wouldn't drive us. We stayed for the night, the staff was very helpful, we were tired from our 17 hour flight, the room was clean and comfortable. I would recommend this to my family and friends if they have to stay a night or two near the airport.