Ramada Resort Port Vila

Great hotel especially for families and those wanting to option to be able to store their own food and drinks as it has a small kitchen. Beds are comfortable and bedding is lovely. Pull out sofa for child was quite hard but did the trick. Food at the restaurant was good (we recommend the steak!) Before we went we researched that tipping was not standard however we had a few uncomfortable exchanges with bar staff expecting a tip (we're happy to tip for great service however service at times at the bar was not amazing. There was one man in particular who working at he bar who was so lovely! We went to another hotel after and there was absolutely no expectation to tip and they even retuned change after we said not to worry about it.Beach/pool towels are scarce so i would recommend to bring your own if you can fit in your luggage. The comments about the hotel being on a cliff are valid but buggies are available and also the walk up/down isn't too bad. Also there is a small convenience store very close and a longer walk to a large supermarket (Which is amazing) and a bit further along is the markets. Overall a great hotel and would recommend and I would stay again.

I would not recommend, we were given a room next to a permanent star who had children that were loud and thumping, clearly left alone whilst the staff was working, I knew it was someone permanent as there were potted plants on their balcony. The room was ok, water stains on ceiling were acceptable considering they had a cyclone. No lift to the room only stairs that had no lighting (dangerous when we had to leave early morning carrying our luggage down 3 flights of wet stairs whilst it was drizzling. It was not the $300/night lagoon view we were expecting. Staff at dinner were utterly non existent, we got our main and they never came back, we ordered the lobster with butter lemon caper sauce and crispy potatoes which was actually a small overcooked lobster with some butter, a slice of lime on a bed of fries… it was definitely not worth the cost! I will not be returning and would not recommend to anyone.

Great for family holidays. Breakfast is a little bit same same everyday. But facilities are great

We have two young kids and stayed in a two bedroom suite. The accomadation was excellent. In great condition and very new. The cleaning lady is very nice and thoughtful. We had a great time at this hotel. Bare in mind it's a small scale hotel, not a classic large scale. It suited us. There is only one pool and beach area. But realistically how many does one need? It's all very well thought out and planned. The breakfast buffet was really good delicious. Worth including in your package. Don't go buying any yogurt etc from the supermarket because there is everything you need for breakfast and brunch down there. The staff were extremely helpful.

The size of the junior suite was a lovely surprise. Really roomy and comfortable, having a kitchenette was very handy and the bed was amazingly comfortable. Our water stopped working for an hour just before check-out, right when we were hoping to shower and freshen up before our international flight, and we needed maintenance to come out and get our TV going. I expected a few more ‘expensive resort inclusions’ such as complimentary bottles of water and more towels. An online menu for the Sportsbar would also be good. The room service menu wasn’t very inspiring.