Holiday Inn Express Hotel & Suites Wausau, an IHG Hotel

The room was clean and tidy. Check in was simple and fast. The pool was great for the kids.

Other than the paper thin walls, baby crying all night next door, that was then followed up by the strong smell of weed coming from under the adjoining door (yes from the same room as the crying baby), had to olace several towel under door to stop from drifting over - yes we called the front desk they didn't know what to do, and didn't do anything- it was a fine stay. The breakfast was your averagr hotel breakfast. Staff was very nice. Pullout sofa wasn't worst but there is a bar and the mattress is thin.

We were welcomed very warmly and were surprised to find complimentary snacks and drinks in the lobby. The room was one of the most spacious we've had at a Holiday Inn Express, and the pool area is large and clean with an additional kiddie pool. The breakfast room was very clean; the attendant kept everything well stocked and was very pleasant. We really enjoyed our stay!

We have been and will continue to stay at this particular hotel. The staff treated us with courtesy and professionalism. The rooms were clean and sanitary. We have informed family and frienda who come for events to stay at this hotel.

Do not stay at this hotel when the annual ski trip of families from IL attend, but don’t care for their children who run, scream, throw ice, scream in hallways, etc. when the hotel staff say there is nothing they can do because the huge group gives them annual business for 8 years.

It was terrible. Would never stay here again. If you want sleep, it's probably quieter in a factory. It was like a daycare zoo with hundreds of kids (quite literally) that were allowed to roam free screaming in the hallway banging the doors that were all propped open with the security latch. When kids open those, they don't shut them quietly. All night screaming and banging. Might have been quiet from 4am to 6am. I called front desk. Nothing changed. Shower was full of someone else's hair. Gross. Then after minimal sleep, go down for breakfast at 940am to be told there's nothing to eat because it only runs until 10 and we needed to get their much earlier. The pillows are so weak that when you lay your head down the only thing supporting your head IS THE PILLOW CASE!! Darkening drapes wouldn't close all the way, and so it stayed bright in the room. Worst. Hotel. Stay. Ever. And we travel enough to know what good and bad stays are. This is not a hotel but a kids playground with pool.

It was a nice family time, nice service.

The family room suites have glass doors for the bedrooms which makes zero sense. We had to put sheets over them just so the TV in the other room wouldn’t keep the kids up.

A very nice place. Rooms are clean. Beds very comfy. We stayed in Sunday and parking is pretty empty. Been tracing all day and was tired. Then the room above us has kids running around. If I had not unpacked I would have asked to be moved. I just hope they go to bed early.

One thing I would suggest is to put families on one floor. We had kids running up and down the hallways both late at night and early in the morning.