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Hampton Inn & Suites Madison / Downtown

2 1/2 star hotel
Connecting rooms
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Madison / Downtown is a great option for families visiting Madison. The hotel boasts spacious rooms, an excellent breakfast, and a clean, comfortable environment. Kids will appreciate the extra amenities provided, such as cookies, hot chocolate, and games in the lobby. The convenient location allows for easy access to downtown attractions, and guests consistently praise the friendly and helpful staff. While the pool may be temporarily closed for cleaning, other features like the secure parking garage make this a safe and convenient family-friendly hotel.

Guest highlights

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.

Nearby attractions

Hampton Inn & Suites Madison / Downtown is located in Downtown Madison, a neighborhood in Madison, and is in the entertainment district. Memorial Union Terrace and Wisconsin Union Theater are local landmarks, and some of the area's attractions include Madison Children's Museum and University of Wisconsin Geology Museum. Washburn Observatory and Allen Centennial Gardens are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Dane County Regional Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Madison / Downtown
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

12 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Madison / Downtown

Showing 1 - 10 of 12 reviews

Latest reviews (12)

K

Kristina

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

I hated Madison, I didn't find it kid friendly at all. Neither the Target or the Walgreens on the main road carry diapers. There wasn't a playground or splash pad close by and we stayed there to go to the farmers market only to find out that they were have an art festival instead which the kids weren't into (I have a one and three year old). I also thought the city was dirty - lots of litter and not very grid friendly so walking you have to be mindful where you're going. The hotel on the other hand was wonderful, spaces rooms, fantastic breakfast, clean nice space!
L

Lauren

4 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

Perfect for families--safe, clean, great location!
K

Koree

29 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

Staff was really helpful, room was cleaned each day of our stay, and we really appreciated the extras for the kids (fresh cookies, free hot chocolate, coloring supplies, and "hide the hippo" game in the lobby).
A

Amy

4 Dec 2023 - 5 Dec 2023
reviewed on expedia

5 out of 5 stars

This kid friendly hotel was beautifully decorated for Christmas, the staff were all friendly, our room was very clean and they had a great continental breakfast. I liked the security of the hotel with a secured private parking garage attached to the hotel and no access to the elevators without a room key. The only disappointment was the pool was closed for cleaning so no swimming for my son.
D

Douglas

1 Sept 2023 - 2 Sept 2023
reviewed on orbitz

5 out of 5 stars

Not much you can do about it with location essentially on campus. College kids are the cause.
A

Arthur

16 Aug 2023 - 19 Aug 2023
reviewed on hcom

5 out of 5 stars

Our family very much enjoyed this hotel. The entire staff, from the front desk to the maintenance crew, were incredibly patient and accommodating with our various requests and generally rambunctious kids. I especially want to thank Robin at the front desk who went out of her way to ship my laptop to me after I forgot it in our room. She was extremely helpful and went above and beyond to help even though it was 100% my fault for forgetting it. The leadership team at this hotel should consider themselves lucky to have an asset like Robin!
J

Joseph

28 Jun 2023 - 29 Jun 2023
reviewed on orbitz

5 out of 5 stars

This was a great hotel for my family. We got a suite with pull out couch, microwave, and fridge. The room was clean, the pool was great, breakfast was excellent, and the staff was very friendly. I recommend it for families and we will stay here again when we return to Madison.
J

Jenna

28 May 2023 - 29 May 2023
reviewed on orbitz

5 out of 5 stars

This Hampton is AMAZING! When we arrived, the front desk informed us that they were having a system outage. They allowed our kids to use the pool while we waited to be checked in and even comped our parking. Talk about great customer service! We were in town to see the Lion King at the Overture and the location is perfect! A quick 2 block walk brought us to many unique restaurants and a fun downtown area. The pool and hot tub are also top notch at this property and my kids enjoyed the floaties and balls that were available for use. The room was immaculate! We were so pleased with the breakfast options, location, pool, and location that we will DEFINITELY be back!
J

JoAnne

28 Dec 2022 - 2 Jan 2023
reviewed on hcom

5 out of 5 stars

Comfy room for a visit to Madison….grandkids enjoyed the pool. Nice restaurant attached to the hotel. Free breakfast was ok
C

Christina

16 Nov 2022 - 18 Nov 2022
reviewed on hcom

5 out of 5 stars

Hotel and room were clean. Jr suite Room was very comfortable. Staff was great! Hotel was very convenient to downtown. They were great with my two small dogs. I will definitely stay again. Only downfall…we stayed on nights when it was snowing and very cold. There was not any grass for my babies to potty. They have a pet friendly dog station with a garbage and bags which was nice but it’s all on rocks. Having two small dogs with little feet it was not a great option. Having to walk them down the street or across the street to grass in the weather and traffic was not ideal for the short morning and evening potties. If your out and about for a long walk not a big deal but those short in and out trips are not possible. We took the babies over the villas park which is just a short car ride and out if the traffic area. Otherwise highly recommended stay!
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