Cobblestone Hotel & Suites - Baldwin

This was maybe our 10th stay at this hotel....family live close by. This hotel was recently bought by people running an AmericInn; it used to be a Cobblestone Inn. They apparently fired all the former employees, as there are all new faces. The facility is as clean as it used to be. The beds & pillows are as comfortable as they used to be. The hot tub has been broken for 2-3 months, and is cordoned off with yellow tape. We hope it can be repaired.

Advertised rooms providing support for elderly available, but only 2 within the ground level. Staff seemed oblivious of this importance, but then allowed me to check interior for pull bars and higher toilets within the rooms that were available. Huge draw for traveling with older family members! Very accommodating staff!!

We have stayed at this property many times and never had a problem until our last visit. Sports teams were there for a competition so kids were running up and down the halls pounding on doors and outside on the windows while their parents sat out in the parking lot drinking. We first tried to ignore so as to not escalate the problem. Finally at 11 PM we went to the front desk where one person seemed to be on duty. He was a nice person but had his hands full. This happened 2 nights in a row. At breakfast the coffees were often empty and so was the food choices. They seemed to be very understaffed. The rooms had no do not disturb signs. I hope this hotel gets its act back together.

This is our "go-to" home when we visit family in the Baldwin area. Always clean, good lighting, spacious enough for suitcases & enough outlets for electronics, good complete breakfast, clean pool area. Back side of hotel looks out into rural woods -- no neighbors! Many of the desk personnel greet us like old friends after several visits, and are helpful & friendly. I want to commend a newer employee Cheyenne on the 2nd shift -- we needed a little extra bedding to secure a 3-year-old in one of the beds ..... then had to contact her twice for help with the television. The second time, she came up to the room and located a disconnected cable, and was STILL friendly & helpful. We have stayed at both Baldwin hotels & find this one superior.

Stayed for 4 nights for vacation visiting family. I'll preface this by saying I stay at budget friendly hotels and motels all the time and am more than willing to let some things slide, but this place irked me so badly to lead me to review. Mostly it was because it is "highly rated" which did not fit my experience at all. First the good: It's quiet and fairly clean. Also the price is reasonable even during "peak season". We mostly just needed a place to crash at night while visiting family so it met our needs in that regard. Lobby coffee was alright and always hot. Now the laundry list of bad things: 1.Room maintenance was very poor. Our bathroom light outlet only worked about half the time, and my wife's side of the bed outlets straight up did not work. The TV cable box did not work for the first 2 nights before inexplicably deciding to work again. We had the bathroom vanity light cover sitting the the corner of our coat "closet" near the room door with just the bare light showing. And finally, while showering the final night I had the shower head break from the water pressure, with the plastic piece almost falling on my foot... 2. Breakfast never changed or restocked. The first morning there were a few pieces of fruit and some yogurt in a fridge along with a weak selection of Walmart brand donuts, peel yourself hard boiled eggs, and cold cereal. The only hot food options was toast, DIY pancakes, and biscuits with gravy. I figured maybe we just got there late and figured

I checked in and left right away to meet my family. I’ll let you know tomorrow after my one night stay.

This facility is within a couple of miles of our son & his family -- gives us a place to stay without being right on top of them. It is always clean and comfortable. This time (early Sept) we started the heat after coming back from a night around the campfire....and set off the fire alarm at 11 p.m. We called the front desk to let them know we weren't really on fire, and she said "oh, they hadn't started up the heating units yet." So we got a couple of blankets. But the room didn't smell too good for a couple of hours! We used the breakfast room for the 1st time, this stay. Good, complete breakfast.

Our stay was fantastic. Linda at the front desk was so wonderful... She felt like family

Our family needed a nice, safe place to stay on the way to a memorial in another state. This was a very nice place to stay-- inexpensive, very nice staff and a nice size pool. The pool was empty so our family had 2 hours all alone in that area, which was a total bonus! Thank you for the nice accommodations!