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Holiday Inn Express & Suites Parkersburg East, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(343 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Parkersburg East is a popular choice for families seeking a clean and comfortable stay. Many families appreciate the welcoming staff and the spacious rooms, which offer plenty of room for everyone. While the pool's temperature has been a minor concern for some, the convenient location near family and the enjoyable continental breakfast (although some guests suggest adding more fruit options) are frequently praised. The hotel's cleanliness is another recurring positive, although some issues have been reported with elevator cleanliness.

Guest highlights

Welcoming and friendly staff
Spacious rooms
Cleanliness of the hotel
Convenient location near family

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Parkersburg, Holiday Inn Express & Suites Parkersburg East, an IHG Hotel is in a rural area. Smoot Theater and The Castle are local landmarks, and the area's natural beauty can be seen at Fort Boreman Park and Indian Acres Park. Toy and Doll Museum and Washington County Fairgrounds are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Shopping
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

No plastic drinking straws
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Parkersburg East, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

27%

3 star reviews

9%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Parkersburg East, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

L

Lindsay

8 Jun 2024 - 10 Jun 2024
reviewed on expedia

1 out of 5 stars

All 4 of my kids had rashes after swimming in the pool. I asked for towels before the kids got in the pool , the front desk gave them hand towels to use to dry off at the pool
C

Chelsea

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

4 out of 5 stars

This is our second time staying at this hotel and we love it. The staff are so welcoming, the hotel is very cleanly. It’s such a nice place to relax and enjoy a little getaway with the family. Our only complaint is that both times we’ve gone, the pool has been too cold for the kids to enjoy. Which, is very minuscule, although disappointing. We will continue to visit this hotel on our weekend getaways though because everything else is top notch!
C

Christopher

10 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Great property near my family so that made it more desirable. Enjoyed the continental breakfast both mornings which was great. Could’ve used a few more fruit options but good overall. The only area that I felt really needed attention was the cleanliness of the elevators. Perhaps carpet isn’t the best choice in this high traffic area. All in all, a great visit and will definitely be back.
S

Sheila

28 Apr 2024 - 30 Apr 2024
reviewed on hcom

4 out of 5 stars

Front desk was always kind, generous and helpful. There are no vending machines, but they do have a little market, that is reasonably priced. We went on a Sunday so pool / hot tub were available.I sat outside on Monday as it was unusually hot for late April. There are lounge chairs and regular ones, but no side tables.Also the chairs are all pushed up against the building in the shade.I did a makeshift of 2 regular chairs , so I could put my feet up. We have family that live in Belpre and thought we would try a different place out.Other places we have stayed have way better outdoor spaces. Also the A.C sounds like a plane is flying overhead. The beds were comfortable and we appreciated the double set of blinds. The view was a tar covered roof and some type of housing beyond it. There was only 1 tiny trash can in bathroom, so I bagged up our trash in 2nd day and put in hallway.Like most, the walls are super thin. We love a hot tub , but the jets are very mild. It could be better, but was just Fine.
R

Regina

15 Dec 2023 - 16 Dec 2023
reviewed on expedia

3 out of 5 stars

I like that it was easy to find. I did not like the constant sound of water running inside the walls from the bathroom on the 3rd floor and the kids who were constantly running back and forth above us. Holiday Inn has always been my favorite placw to stay but this is the first one I have not liked.
A

Angie

12 Oct 2023 - 13 Oct 2023
reviewed on hcom

5 out of 5 stars

This place is by far one of the nicest, cleanest places my family and I have stayed. Very impressed with how clean the entire place was. 🌟🌟🌟🌟🌟
A

Angie

29 Sept 2023 - 30 Sept 2023
reviewed on hcom

5 out of 5 stars

Very spacious room, even the bathroom had plenty of space. Quiet location. Beds were firm. Night staff was friendly and efficient. Breakfast was nicely presented. I have family in the area and I will definitely stay here again.
R

Ro-Ellen

10 Sept 2022 - 11 Sept 2022
reviewed on hcom

5 out of 5 stars

We stayed during the Stern Wheel Festival in Marietta. At first, we were disappointed not to be able to find a hotel in Marietta but are so glad we stayed here. We visit Marietta frequently to see family and this is going to be our first choice.
R

Rebecca

30 Apr 2022 - 2 May 2022
reviewed on hcom

4 out of 5 stars

Our family checked in Saturday evening and the front desk was awesome, extremely friendly and very professional. Everything was wonderful, EXCEPT the complimentary breakfast, it was a joke ( IT’S BASICALLY A FIRST COME FIRST SERVE) That’s not right !! If breakfast is from 6-9:30/10 then there needs to be adequate food there !! Hardly anything Sunday morning & Monday morning was horrible, the front desk as well as the elderly lady were VERY RUDE!! When asked about refilling the empty containers because there was NOTHING left ( at 8:30) except cereal and a couple cinnamon rolls- the elderly lady said we are all out of everything because it’s the day before the truck comes .. Listen I’ve worked in the hotel business for many years and that’s BS !! It’s a shame because everything else was absolutely wonderful, but it only takes one bad apple to ruin the bushel!!
A

3 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

Ended up with hotel in Parkersburg, West Virginia after all hotels in Athens, Ohio were booked due to over 5000 students graduating from University of Ohio so friends and family of those students had booked all the rooms. My family members were staying in Ohio but was able to bring my Mother back to Holiday Inn and the difference between this luxurious hotel compared to where she was staying was night and day.
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