Hampton Inn Lewisburg

We arrived at the hotel around 11:15pm. Shelvy greeted us with a smile as we walked in the door & let us know that she'd be with us as soon as she finished with the ladies ahead of us. This was the halfway mark to our vacation so it was a quick overnight stay to get our kids (4yo & 5 months old) out of the car for a decent night sleep. Upon checking in, Shelvy couldn't find my reservation. Somehow it showed that I had already checked in hours prior (which I did not do.) Shelvy handed me the keys & a goodie bag with water & snacks. I hopped back into the car and we drove around the building to park. We unloaded our kids & bags and headed for our room.. (room 325). When we got to the room, the keys did not work. I ran back down and Shelvy programmed another set and had me run up to try those. The new set did not work either. I went back down and was given another set of keys that also didnt work. While trying the 3rd set of keys (mind you...it's now after 12am)..I jiggled the handle and someone opened the door from the other side. The room that was supposedly set aside for us was given to someone else. Shelvy was so apologetic about the situation (although not her fault). After a bit of scrambling, she finally got us into another room. (Hotel was completely booked and my MIL got the last room before any of this happened). Shelvy said that she will talk to the GM & have her reach out to me to make the situation right but I still have yet to hear from anyone.

Stayed overnight here with our kids after a gymnastics meet at the Greenbrier. We arrived late but were greeted with a nice front desk person and clean room. We did not hear any noise which was great on a Saturday night. Nice breakfast with a nice variety. I would stay here again.

The front desk was very helpful and accomodating. The room was clean and it was very quiet at night. The breakfast offered had a ton of options for me and my toddler. Excellent experience.