The Canterbury Inn

Very clean! Didn't have the dingy wet ocean smell like some other hotels. Perfect for our family of 5. Kids loved the indoor pool. Room has everything we needed to enjoy our stay away from home.

This is by FAR the most well maintained property I have stayed at in Ocean Shores, and I’ve stayed at many. I loved it. As I’ve never stayed at The Canterbury before, I spent quite some time looking at reviews and came across multiple references to the ‘rules’. Once I booked and received the email, I realized it was all common sense. These are well maintained units in a nice establishment. If you want to sneak dogs in, or leave them unattended aside from a quick trip to the pool, don’t stay here. If you want people in your room who aren’t on your reservation, don’t stay here. If you want to let kids run rampant or drop them off at the pool without any adult supervision, don’t stay here. If you want to party, make a mess of your room, and it’s too much of an inconvenience to dispose of trash at the end of the hall, don’t stay here. The person who reserved the room is the person who needs to be present upon check-in. Don’t check in early if you don’t want to pay $25 and don’t check out late. I don’t understand the confusion. Common sense. Respect. If you DO want a place that takes pride in their establishment, has lovely grounds and clean, well stocked rooms, offers courteous 24 hour customer service, cares about its guests and respects the owners of the units, and knows that the only people who have a problem with ‘the rules’ are the people who want to break them, do yourself a favor and stay here. I look forward to another peaceful, lovely stay here and will return asap.

The woman who checked us in was terrible! She started complaining about how the room I checked out was really weird but always checked out because it's the “cheapest room.” She spoke for about 5 minutes about how weird the room was and kept mentioning how cheap it was as if I couldn't afford more. When I asked her about upgrading the room because I thought our room had two beds and I'd be willing to pay for a better room, she firmly said no and that every room was booked all weekend. I later found out this was a lie as other staff told me there were other rooms available. She then talked to us at length about her family problems and then promptly told us she would “not be helping us anymore” because she was “off the clock and going home” so if we had any problems “don't talk to me.” The other staff were very kind and polite which is why this is not a one star. There is no beach access as advertised as the trail just leads to a swampy area about a quarter mile away from the actual beach. The DVD and TV system is also weird - in 2024 I would expect to at least be able to access and log into applications using the TV and not just cable TV or DVDs. For a hotel that cost over $100 a night I was expecting more even if I did get the “cheap room.” In short the very first experience with the receptionist who checked us in left a terrible taste in my mouth and I will not be returning to Canterbury regardless of the other things that are nice about this hotel.

This was our first time staying and we will definitely be returning in the future. The place is very clean, it had a cute set up out back to eat at picnic tables and a play house for the little one. The pool is clean and good size, it was very cold on our last day there though. The hot tub is 14 years and up. The had a good size movie collection to rent with DVD players provided in the rooms. Our studio size room had a mini kitchen that we utilized. Next time we will definitely be upgrading to a one bedroom, the studio is good for 2 people but if you have kids the one bedroom is a must! For the price I personally think this is the best hotel at Ocean Shores.

Best place to stay with a family. Full kitchen to cook meals. Lots of space for families to make memories together. We will be back next year!!!

This property is such a bargain! The bed was comfortable, the room was clean, fully functional, and the sliding glass door opened out to a grassy area to walk my dog. Staff was so friendly, they love having dogs visit. I couldn't hear my neighbors at all. There seems to be a family of deer that just hangs out in the area, I could see them sometimes through the sliding glass door, very cute! This location only had a few issues, mostly nitpicky: in the room where I stayed, the nightstand lamp was connected to a wall switch that you had to get up from bed to flip. One of the vending machines was maybe not working (or I was just too dumb for it?). There is no streaming on the TVs. It sounded like this was a bandwidth thing? Personally I found surfing channels nostalgic though. I will absolutely return when I visit Ocean Shores again.

The staff at this establishment went so far above and beyond a regular reservation request in their care and attention to detail for our family. If you are communicative with them, they will do their very best to help you have an amazing visit. HIGHLY RECOMMEND!

We had a wonderful family weekend

My new go-to spot in Ocean Shores!!!. The hotels in the area are all getting so run down. As soon as I’d make a reservation I’d read horrible reviews from the day before. I did this three times until we settled on Canterbury Inn for our end of the summer trip. I had a bad experience with private owned rentals last year so I was hesitant but so glad I reserved this one. Everything was great, nothing broken or out of order. The rooms were actually cleaned. Not even any dust bunnies in the corner. They get all the details. So worth it. The beds were perfect and the furniture was cute and mostly modern. The pullout couch was not the hit. The bar across the middle makes it unbearable to sleep. Maybe with an air mattress on top of it or little kiddos could sleep on it. We used the two queen but I wouldn’t reserve this room expecting to use the pullout. This is the cleanest hotel or vacation rental I have EVER stayed. The pictures don’t do it justice.

Love this property because of their full kitchens & indoor poos for the kiddos. Highly recommend!