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jozelle
17 Jul 2024 - 18 Jul 2024
reviewed on hcom
3 out of 5 stars
We stayed in room 218, and the toilet has some issues with flushing (does not fill up quick). If you take number 2 you gotta flush old school way by dumping lots of water to flushed it using paper cups. Took an hour to flushed down the poo. Thin walls also, there was a family next door and the mom kept scolding their kids all night long and crying. We did not get any sleep! Every conversations that the family had next door we could hear. The lady at the front desk also gave us the wrong room number, but that was ok! Just a bit inconvenient when you traveled all day long and just want to get in your room. The cleanliness of the room is great! No issues! No bed bugs! Just very sketchy/ghetto ppl around the area! Don’t leave any belongings in your car! Not even a cord! The car next to us had their window smashed! Overall, it would’ve been a 5 stars if the toilet flushed well, no noisy crying kids/loud family next door or ghetto ppl lurking around the parking lot. (Keep an eye on this white truck, looking like a fentanyl addict circling around the area.)
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Rupinder
12 Jul 2024 - 16 Jul 2024
reviewed on hcom
3 out of 5 stars
Other than the mattresses, it was ok. It was nice and clean. Staff was friendly. Could have provided more food options. All 4 days had the same the same menu and no bananas for first 2 days which is still ok. They should not put middle age couples next to the rooms with the kids because 45-55 is the hardest of age with physical and mental health. I couldn't sleep because of the kids screaming and the very soft mattress.
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Chery
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
We checked into room 310 on Sunday, September 17, 2023. At approximately 12:00 AM we discovered bedbugs in the bed (on the pillow, under the sheet and on the headboard). We took a live bug to the front desk who offered us another room. Of course we vacated the premises as soon as we could. It was an awful experience and ended up having to bag all our stuff to be examined and cleaned to ensure we didn't bring any bugs into our home. We also had to discard our luggage out of fear of having bedbugs in the lining or elsewhere. A refund has been processed but wanted to give a heads up to other families to avoid this type of traumatic experience. I also requested to speak to the General Manager and called each day since returning home but have not received a callback. I ended up reaching out to Expedia as I booked this hotel through them. They will be contacting the hotel for follow up.
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Kenneth
9 Apr 2023 - 11 Apr 2023
reviewed on travelocity
2 out of 5 stars
Arrived and found out they keep the second front door locked . A young front desk kid thought it’d be funny to make us wait there before letting us in and replayed “ I was just messin with you !” He did it again when we later stepped out to smoke and come back in . We left early in the morning and came back at night and the cleaning staff didn’t even clean our room or change the sheets . Pass on this place .
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Ann
24 Aug 2022 - 26 Aug 2022
reviewed on travelocity
4 out of 5 stars
We found the property to be pretty clean. The caulking around the tub needs to be redone. The beds were to hard for us to get a good nights sleep, so we ended going home without staying the 2nd night. As before the place smells like chlorine. There is no ventilation, so the whole downstairs smells like bleach which is hard on my allergies. I don't see how the employees handle this day after day. The best feature is the location. close to our family. Staff was great.
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Eleanor
19 Jul 2022 - 22 Jul 2022
reviewed on travelocity
5 out of 5 stars
Staffs are friendly and helpful. Will go back qnd stay with family. 💗
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LAURA
25 Jun 2022 - 26 Jun 2022
reviewed on travelocity
5 out of 5 stars
Stayed overnight with family for concert at Whiteriver Ampitheatre. Clean rooms. Great elaborate breakfast.
Needs a desk by window that can be used as vanity by ladies. As there’s not great lighting in bathroom or over the hall mirror.
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Natasha
27 May 2022 - 29 May 2022
reviewed on hcom
5 out of 5 stars
I'm a single mom and stayed here with my 2 young children. There wasn't one time that I felt unsafe. The area was good. The room was comfortable and clean. The hotel was clean. I didn't see any homeless people/camps nearby. I can't say anything about the breakfast, as we went to Denny's. Though, it did smell good and they did have hot food, not just grab and go pre-packaged stuff. I would definitely stay here again.
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Terry
28 May 2022 - 29 May 2022
reviewed on travelocity
5 out of 5 stars
Nice size rooms , indoor pool was great for the grandkids
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Leslie
2 Apr 2022 - 3 Apr 2022
reviewed on travelocity
1 out of 5 stars
There wasn’t one thing I liked about this property had to listen to a domestic dispute all night - infant crying- blood on curtains- broken toilet seat- toilet clogged & disgusting lamp shade - broken - some sort of gunk on the light bulb- want a refund