TRU By Hilton Winchester

We won’t stay here again. We chose this property for the heated pool (for our children), this pool is not heated! The pool room itself is probably 80 degrees, but the pool was very cold! When I brought this up to the gentlemen working the front desk, he was very condescending, saying it’s not broke and was at 80 degrees (he said this without even checking). He stated people complain about how cold this pool is all the time. Next, the breakfast here is a joke! I’ve had better breakfast at lesser hotels. There was two things, small omelets and very greasy half cooked bacon. Oh and a pancake machine- which is not great, other than that it’s the norm, stale cereal and stale bagels. Let’s move on to our room, there was no microwave, the furnace/ac had an absolute mind of its own, and the electronic blinds were broke. I get very cold, very easily, so I had the heat on, it kept blowing out very cold air-after it would shut off from the heat. For the price of this place, it’s a no for us from now on.

The hotel was good overall. Our rooms were clean and we loved that they had wood floors instead of carpet. The blankets on the bed were barely long enough to cover two people but acceptable. The lobby was fun. It had a pool table and games for kids. The layout made it an excellent place to hang out instead of staying in your room the entire time. Some of the cushions on the chairs could have been cleaned better. Breakfast was ok but not great. The coffee was really good and available 24/7.

This hotel is very cheaply constructed. Lots of outside noise from vehicles driving by and the floors and walls are very thin. I had to call the front desk 4 different times because of the family above us having a soccer match it sounded like. This went on until 2am. Each time the front desk employee said he would “Handle” it and it finally stopped after 2 am. Hotel was clean and lots of extras, they just cheaped out on construction.

Pool area was nice and warm. Our room wasn’t the cleanest for a Hilton. Drawings on the walls from kiddos.

My family and I stayed here for a short weekend, during the stay front desk lady has been wonderful to us. Staffs are all Very friendly and helpful. The room is clean and we especially enjoy the laminate flooring. With how humid the weather was, this type of floor is definitely better then carpet. Their room has everything we needed. Breakfast is also tasty. Swimming pool is also very clean and well maintained.

My stay was great! It is a very clean and up to date hotel, with great amenities and an even better breakfast!! The rooms are super basic and not the biggest, but they beds were comfy, and everything was spotless! Also, the soap/shampoo/conditioner dispensers in the bathrooms were so nice- I didn’t even use the toiletries I brought from home! The only minor complaint I could think of, is I was told they had cribs/pack n plays for guests to use, but when I got there they said they didn’t actually have any. It was fine, since I’d brought my own anyway. And since the rooms are pretty small, I barely had enough room to fit the pack n play between the bed and the window, but it fit nonetheless. So for two adults and a toddler, the hotel met all of our needs!