Courtyard Stafford Quantico

Quantico families - this is the place to stay! Easy and fast access to Quantico. Staff very accommodating and friendly! Chris at check-in very patient while checking in 5 rooms and trying to get us all on the same floor! We’ll be back in 6 months for TBS graduation!!!

The rooms were large and nice looking. The refrigerator turns off after 2 hours so our food went bad overnight. The pool and hot tub were closed. The hot tub was the only reason we picked this hotel. It would have been nice knowing it was broken before we made the reservation (same day). We had some really sad children.

When I arrived at the hotel, around 7pm. They did not have the room that I had booked and pre-payed for available. They continued to offer me a room with a King sized bed. As time went on, the clerk told me that I was in fact trying to get more people in a room than is allowed. Even though, I booked a room for 5 people, with 2 queens and a pull out. That is the amount of people I had. It took nearly 2 hours for her to get us a room. That was after the AGM whom I did not meet, but wanted to talk to me on the phone called me racist and told me that the emotions I was feeling about my service needed to be directed toward hotels.com or expedia, but had nothing to do with the Marriott. The young lady helping me was along working at 7pm on a Saturday, which to me is crazy. She didnt have any authority to make room changes and her boss wasnt answering her calls. I had 3 of my children with me, after a 10 hour drive and it was a terrible way to end our vacation. We were in Quantico to visit our son who is a Marine. The whole thing left a terrible taste in our mouths and we will not patron a Marriott chain hotel again if we can help it.