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Jackson Park Inn, Ascend Hotel Collection

3 star hotel
Connecting rooms
9.4/10 Exceptional
(618 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Jackson Park Inn, Ascend Hotel Collection offers spacious suites perfect for families, with premium bedding and well-equipped bathrooms featuring double vanities. Families appreciate the ample space, allowing for comfortable stays. While some noise from nearby trains has been mentioned, many guests highlight the friendly and accommodating staff and the convenient location. The complimentary breakfast, though a standard continental offering, is presented neatly and provides a good start to the day. The hotel's unique style, repurposing of an old building, and nearby park add to its appeal.

Guest highlights

The spacious suites, perfect for families with children of all ages.
The friendly and accommodating staff.
The convenient location, close to various attractions and amenities.
The comfortable and premium bedding.

About the hotel

This hotel features a restaurant, a bar/lounge, and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.

Nearby attractions

Jackson Park Inn, Ascend Hotel Collection is located in Pulaski. Jefferson National Forest and Claytor Lake State Park reflect the area's natural beauty and area attractions include Fort Chiswell Animal Park and Galewinds Amusement Park. With kayaking, rafting, and boat tours nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Access to nearby health club

Outdoor

Firepit
Outdoor furniture

Conveniences

Banquet hall
Elevator
Free newspapers in lobby

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Roanoke Regional Airport-Woodrum Field
78 km from this hotel
map

Reviews that mention...

Family Reviews

for Jackson Park Inn, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Jackson Park Inn, Ascend Hotel Collection

Showing 1 - 10 of 12 reviews

Latest reviews (12)

j

jennifer

4 Sept 2024 - 5 Sept 2024
reviewed on hcom

5 out of 5 stars

I traveled to Pulaski for a family funeral. It was my first time to the city. Jackson Park Inn was wonderful. Modern, attractive, CLEAN, and quaint. The rooms were even prettier and fancier than the pictures shown. I traveled with my sister so we chose a double. The bathroom had TWO vanities (one each side) 2 huge wardrobes, a desk, chairs, and mini fridge as well as a keurig. Staff was wonderful. Outdoor area was perfect with an amazing propane fire and rocking chairs. There was a huge restaurant area that offered a filling continental breakfast. Had we known, we'd have held the after funeral lunch there as it was perfect. Would stay there again. Consider it for parents weekends for Radford and VA Tech. Close enough and very, very accomodating.
A

Albert

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

3 out of 5 stars

Our room was ok, carpet was dirty, something ground into it. Our neighbor was extremely noisy, not very concerned with other hotel guest. We had stayed there last year while visiting family and loved it...I do not think we will return again. Will stay in Dublin next time.
E

Elisabeth

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

We were unfortunately in town for a funeral, but the Jackson Park Inn was certainly a bright part to our trip. I booked a (double) suite for my husband and I and our 2 kids (ages 11 weeks & 16 months) and it was the perfect amount of room for all of the stuff that comes along with traveling with kids. It's practically 2 normal-sized hotel rooms in one. The bedding was premium and soft. The bathroom was a good size and nice. The free breakfast was what you would expect, but in a more organized and neat fashion here. The hotel was close to every place we needed to be at and the front desk staff was more than friendly and accommodating from the time we arrived to the time we left. Thank you so much for having us.
t

tara

25 Dec 2023 - 26 Dec 2023
reviewed on expedia

4 out of 5 stars

We enjoyed the space that the suite afforded our family of four. Staff was great ( even having to work on Christmas Day!!) One downside, as others have mentioned, is the noise. The trains (12 and 3:00 am are LOUD), also if there were others around near your room you are going to hear them.
K

Kristy

9 Oct 2023 - 10 Oct 2023
reviewed on hcom

5 out of 5 stars

We only stayed one night. The building and decor is beautiful. I love old buildings that are repurposed. The brick and beams hold true to the origins of the building. Our room was clean, comfortable and spacious. There was a coffee bar with a sink in the room, along with a table for eating or playing games, etc. The bathroom could use some more towel hooks and shelves for placing your clothes while bathing. The sinks are in a separate area and the shower & toilet are in another room. Which is great, except there is no place in the shower room to put your clothes and, if I remember correctly, only one towel hook. We took advantage of their free breakfast in the morning. I've never been impressed with these breakfasts and I wasn't with this one. But it was as good as it gets and I'm thankful for it, as my kids were able to get plenty food in their stomachs before a long day of travel. It is right next to a railroad, so there is some noise from that.
D

Demaris

10 Jun 2023 - 11 Jun 2023
reviewed on expedia

5 out of 5 stars

We thoroughly enjoyed our stay at Jackson inn… The rooms were spacious and beautiful and the staff was helpful and courteous. We had our meal that evening in the hotel restaurant. It was delicious and the wait staff was on point. The continental breakfast in the morning made it completely unnecessary to find other accommodations prior to us getting back on the road to come home. I told my husband that we would consider this as possibly a vacation destination in the future. I travel back-and-forth to Ohio to see family regularly. And will make this probably our go to spot. Can’t say enough good things about the experience.
L

Lyle

10 Nov 2022 - 11 Nov 2022
reviewed on hcom

4 out of 5 stars

Very good breakfast buffet - real china! Maybe not Michelin-grade but a good value at this price point. Very nice fixtures and furnishings. Rehabbed old building so floors are thin and transmit noise, however the clientele were pretty quiet. Unfortunately unable to enjoy the restaurant, but did get to enjoy a train whistle every few hours as the tracks are just across the street. It didn't trouble me but you should know about it in advance. Would definitely stay again and recommend to my family.
L

Loretta

23 Sept 2022 - 25 Sept 2022
reviewed on hcom

3 out of 5 stars

The hotel is quaint and inviting. It was my second stay there. Unfortunately, there was a family with 3 high energy, jumping, running, screaming children in the suite directly above ours. We could hear Everything including a clearlyoverwhelmed, foul mouthed mother. The front desk connected the room after I complained but it didn’t help. Falling asleep with my AirPods in my ears was my only way to escape it.
L

Lisa

5 Aug 2022 - 6 Aug 2022
reviewed on travelocity

5 out of 5 stars

Beautiful property with unique and super clean amenities. Our family absolutely loved everything a out it and would definitely come back!
C

Christopher

8 Apr 2022 - 10 Apr 2022
reviewed on hcom

5 out of 5 stars

It was an excellent option when taking our child to visit Virginia Tech. The hotel decor was beautiful and the service was great. We will always greeted with smiles by the staff. Highly recommend!
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