Holiday Inn Express & Suites Moab, an IHG Hotel

The Moab, Utah Holiday Inn Express & Suites was amazing. Our room was well cleaned, looked brand new and accommodated our family of 6 really well as it had full size bunk beds and a queen bed and pull out sofa. We were even accommodated with an early check-in after arriving at 4:30am in the morning from a roundtrip from Nebraska to Moab. The staff was very friendly and accommodating to all our needs.

The power outlets did not work next to my wifes side of bed. So she could not charge her phone and had to use a different outlet. Not the end of the world but i expect better from Holiday inn. Also the electronic blinds did not work and do not open manually. So we had to call the front desk which did not pick up. I went down there and the gentleman came up and tried to fix them but was unable to. He then instructed us to fold them up and he would get maintenance on it. I will say he was a nice kid, not his fault and we appreciate him trying. Overall not a terrible experience, I just expected better and need things to work in my room.

The bunk bed suite room we had was perfect for our family!

Staff was very nice. My kids loved the pool and hot tub. It was closed to all the places to eat and shop. And very close to the arches national park. Would definitely stay there again with my family

Property and staff was awesome, only problem was that our microwave wasnt working in our room, went to ask for it to be switched the same night of arrival but got told it couldnt be done, so a work order got made. Next day after returning from our day, it still wasnt working so went back to the front desk but this time the FD agent was able to switch the microwave right away which was awesome since we had kids and it was very inconvenient it not working. Breakfast staff super nice and friendly.

The tv selection was bad. Just limited local channels. If I’d been with kids they would have had nothing to watch. I wanted to find a movie- forget that. Also the fridge has no temp adjustment. All my drinks froze and one exploded. And there was no way to turn the temp up. The pool area was nice. Room was clean and modern.

THIS LOCATION SUCKS: -Dirty lobby floors that were not mopped the 4 days I stayed. -Bathtub had hairs an dust. -No bodywash in bath dispenser. -Breakfast was incomplete (missing scrambled eggs for 2 days). -The oatmeal was either dry/lumpy or watery. As an IHG member, I have stayed in many Holiday Inn Express Hotels; this one has been by far the worst . We checked in at 6pm and went out to eat. Came back close to midnight after sightseeing the Parks. I saw the dirty bathtub but was not going to call for it to be cleaned at midnight and have my kids/wife wait (we were desperate to shower and sleep). The next 2 days however, I left the sign for the room t be serviced to no avail. That's when I brought the issue to the General Manager Christy" whom was the utmost unprofessional when handling my complaint about breakfast and room issues. She even "air quoted" me stating if I was so "disappointed" in the hotel I should have left and that the breakfast has bad online reviews anyway. I believe this hotel could be a gem but it is awfully managed. Very disappointed and will NOT RECOMMEND anyone to stay. Many others to chose in the area.

Newly renovated property, so very clean and up to date. Great buffet breakfast included with rate. Received a dining recommendation from Hiram which did not disappoint. Perfect spot for our family given its close proximity to Arches National Park.

Nice, clean as advertised. Pool was nice, workout room is good. The breakfast had a good variety of foods. Would stay here again. Great for families.

Great except loud kids jumping above our heads 😡