Candlewood Suites VICTORIA, an IHG Hotel

Our family reserved a king suite for 2 nights. When we drove up to the property it was clean and there is a Starbucks, Olive Garden and gas station in the same area. Positives First: The front desk staff and all of the staff actually were very nice and helpful!! We were checked in quickly. Our room was on the 3rd floor and was very spacious. The room was nice and clean! The fridge was a great size, there were dishes and cupboards and a dishwasher. Definitely enough space for a family of 4 and probably more with a sleeping bag or air mattress. Negatives: The elevator. We have a person with disability in our family so we rely on elevators in hotels. This elevator did not work properly. The front desk staff actually said it’s broken several times in the last few months. It was scary every time we used it but we had to. It actually broke the night of our 2nd day and we had to figure out how to get the family member down the 3 floors of steps. Not ok. Thankfully it was working the next morning. Also…breakfast. What the heck?! It said continental breakfast on the site but what you actually get is a microwaved, dry, sausage or bacon Jimmy dean sandwich and a fruit if you wanted it. So disappointed. My daughter said it tasted like paper. She was correct. No waffles or breakfast bar here. Ugh. The bed: our king bed was so so uncomfortable. It was like we were laying on coils with no cushion. Worst sleep we’ve had in a long time!