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TRU by Hilton Terrell

2 1/2 star hotel
9/10 Excellent
(524 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

TRU by Hilton Terrell is a modern and family-friendly hotel that offers a clean and comfortable stay for families of all sizes. The hotel boasts spacious rooms with non-carpeted floors, a plus for families concerned about hygiene. Families also rave about the welcoming lobby, complete with games like a pool table and Connect 4, offering plenty of entertainment beyond the guest rooms. A complimentary breakfast is also offered. While elevators have been reported to have had issues previously, guest feedback largely points to a positive and family-focused experience.

Guest highlights

The extremely clean and modern rooms with non-carpeted floors.
The fun and welcoming lobby with games like pool, Connect 4, and Jenga.
The amazing complimentary breakfast.
The friendly and accommodating staff.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a health club and a business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.

Nearby attractions

TRU by Hilton Terrell is located in Terrell. Shoppers can check out Tanger Outlets, while everyone can enjoy the natural beauty of Clear Spring Scuba Park and Lake Ray Hubbard.

Popular amenities

Family friendly

Free supervised childcare
Grocery/convenience store
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Health club
Outdoor pool

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
52 km from this hotel
Dallas/Fort Worth International Airport
70 km from this hotel
map

Reviews that mention...

Family Reviews

for TRU by Hilton Terrell
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TRU by Hilton Terrell

Latest reviews (5)

L

Lynette

17 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

It seemed like a family oriented hotel, was extremely clean with modern decor.
M

Michelle

7 Jun 2023 - 9 Jun 2023
reviewed on hcom

5 out of 5 stars

A very lovely hotel. Me and my family enjoyed our stay at TRU by Hilton. The staff was very nice. Our room for clean, the beds were comfy. The free breakfast was amazing. Overall a very nice hotel to stay at. Will definitely stay again while we are back in the area.
C

Caitlin

Invalid Date - 29 Dec 2022
reviewed on orbitz

5 out of 5 stars

I can’t say enough good things about this hotel. We had a large family. Kids of various ages & booked 3 rooms. The staff was amazing, the rooms were very clean & well maintained. I absolutely loved that the floors were not carpet. As a mom with kids, I freak out with germs in carpet. We felt comfortable not using socks or slippers in the rooms. The lobby was awesome, I loved the vibe. Pool table, large connect 4 game, & the hang out spots/ seating was awesome. This whole hotel was amazing. We sincerely enjoyed our stay & that we didn’t have to stay cooped up in a room at night. Not tired? Go downstairs & play pool or other games. There was even a nice hang out spot by the pool with a large Jenga game (we didn’t get to play, but would have been fun!) if I could give this hotel more than 5 stars I definitely would!!!
C

Catherine

Invalid Date - 18 Dec 2022
reviewed on orbitz

3 out of 5 stars

We brought our small dog and had to pay a non refundable deposit of 75.00 which was ridiculous. Our dog is part of our family. We could understand if there was damage done but if not the money should be refundable
J

Jennifer

17 Nov 2022 - 18 Nov 2022
reviewed on hcom

3 out of 5 stars

At first my kids thought I was pretty special…I mean, my name popped up on the TV when we first walked into the room. But then, we knew one of the elevators was out of service when we checked in…(we were on the 4th floor) but in the morning we find out that people got stuck on the working elevator at 3:30am and that neither were working when we went to check out a family of 4 traveling cross country (meaning hubby makes us bring everything inside). So we got our exercise that morning! Not fun!
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