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Tru by Hilton Northlake Fort Worth, TX

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(701 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Based on guest feedback, the Tru by Hilton Northlake Fort Worth offers a generally positive experience for families. While some families have noted that the rooms might be on the smaller side, many praise the exceptional friendliness and helpfulness of the staff, who consistently go above and beyond to ensure a welcoming stay. The complimentary breakfast is also frequently mentioned as a plus, and some rooms even include a kids stay free policy. The availability of games in the lobby adds to the family-friendly atmosphere.

Guest highlights

The exceptionally friendly and helpful staff who make guests feel welcome and at home.
The complimentary breakfast, which includes kid-friendly options.
The games available in the lobby to keep children entertained.

About the hotel

A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Roanoke, Tru by Hilton Northlake Fort Worth, TX is in the business district and near theme parks. Tanger Outlets Fort Worth and Southlake Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit DFW Adventure Park and Hawaiian Falls Roanoke. Looking to enjoy an event or a game? See what's going on at Texas Motor Speedway or Cinnamon Creek Ranch. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (weekly)

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe
Water dispenser

More

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from leds
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture & ecosystem education
Smoke-free property
Water dispenser

Nearest Airports

Airplane
Dallas/Fort Worth International Airport
26 km from this hotel
Dallas Love Field
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Northlake Fort Worth, TX
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

12%

3 star reviews

25%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Northlake Fort Worth, TX

Latest reviews (8)

S

Scott

15 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel was clean and nice. The beds were comfortable. What sets this hotel apart from any other is the staff. I have never in my life experienced such a Friendly Staff. From the checkin desk to housekeeping, these were the most welcoming friendly people. They really seemed more like neighbors and family that you see everyday, than strangers. They truly make you feel welcome. A special shout-out to Valerie, Taylor, and Chong. These ladies became friends toe over my 4 day stay. We share stories and they offered advice. You are truly beautiful people. Thank you so much!
M

Mandi

19 May 2024 - 20 May 2024
reviewed on hcom

3 out of 5 stars

There was a kid screaming all night. The place is nice and clean. The breakfast is a nice bonus.
A

Andrea

16 Mar 2024 - 17 Mar 2024
reviewed on hcom

3 out of 5 stars

The hotel itself was ok but completely overrun by a club volleyball group. Their small children were playing in the gym on the equipment unsupervised and had taken over drinking in the lobby. The front desk girl was completely overwhelmed. The room was warmer than I prefer but it was ok for one night.
J

Jolene

2 Dec 2023 - 3 Dec 2023
reviewed on travelocity

1 out of 5 stars

The check in process was ridiculous. We were provided constant excuses that they are still getting uses to a new system. It was clear that the manager came up and saw the front desk associate having trouble- she fixed one screen and then helped the next guest check in while our associate needed to start over with the check in process for 3 rooms. 1 of the rooms we thought we checked into the Hilton app was still dirty at 2pm so there was the added confusion was still dirty with the scarce parking lot from Friday night ( from our family member's view who checked in the night before). The room is too small for all the furniture- we had to keep moving the desk chair to get to the other side of the bed. I don't see that we would choose this hotel site again.
A

Alicia

28 Jul 2023 - 31 Jul 2023
reviewed on hcom

4 out of 5 stars

Was a very nice hotel only down fall was online it stated there was a pool and there wasnt. It is more of an adult only hotel not much to do for kid's. Also room was a little small but all in all was a nice place and was very clean... The staff was magnificent so that was a huge plus....
R

Randy

11 Apr 2023 - 12 Apr 2023
reviewed on travelocity

5 out of 5 stars

I stayed there with my family and I was so surprised by the property it’s well maintained and the staff was super nice. We checked in at 1 am and they offered us a bag with bottles of water and chips! I went alone for breakfast because my family was tired and the lovely lady made pancakes for them to go! Everything was just wonderful and I want to thank them again for the kindness and attention
H

Hillary

20 Jul 2022 - 21 Jul 2022
reviewed on travelocity

5 out of 5 stars

Our family loved this hotel. The front desk staff was so freindly and they had a great breakfast for kids.
A

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

5 out of 5 stars

The hotel is great! The lobby has games for kids and the pool table is awesome! The breakfast was excellent. Beds were comfy.
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