Home2 Suites by Hilton Fort Worth Northlake

Place was clean staff was good. We really didn't get to try out breakfast we mainly used it for sleeping. We were visiting family and went to there house.

Always our favorite place to stay when stopping to visit family when in the area.

This hotel was great for what we needed! The kitchen was stocked and that was so helpful! Lots of places to eat. The only complaint I have is how terrifying riding the 2 elevators was. We were on the 4th floor, lots of coming and going. One elevator jumped/moved when you got on and the other made terrifying grinding noises when it was approaching the stop. There is no record of safety checks posted. They scared me enough to take the stairs multiple times. Said a little prayer each time I had to ride them... with my small children!! Everything else was awesome!!!

My three kids and I recently stayed for a week in hopes for a memorable experience. First day arrival I was ignored. The front desk had two women checking in guests. It was only me and a couple ahead of me checking in. One attendant appeared to be the manager, she looked annoyed when I came up to check in and decided not to acknowledge me. She walked away from the register and pretended to be busy looking away. The other lady was checking in a couple and I had to stand behind them until they were attended. I walked in with a smile ready to be greeted but instead no greetings or hellos. The one older lady who was in charge continued to be rude the entire time I was there. I called down to get a bathroom, towel and trash refresh like we were advised to do. I never got a room refresh, I was ignored again. My kids and I were left to our own creativity to get toilet paper and clean towels. This Hotel is rude, it’s not worth the stay. If you work in the hospitality industry then please be hospitable to your guests my experience was not a good one.