Comfort Suites Roanoke - Fort Worth North

This hotel is our choice when we are in the area visiting family. The room is quiet, spacious, clean, and we have always had a great experience. Friendly staff at check in and we feel welcome.

Front receptionist Rita was very rude! Yelling at my kids because they were tossing a squishy ball out in the parking lot! Through out the 6 days that i stayed there not once did they change my bed sheets all i got was new towels put in because we had to take out own trash! Do better comfort inn and get some more housekeepers!

Stayed over night during a cross country trip with kids. Didnt get to try breakfast or anything else since one kid developed flu before we arrived. Room was nice and spacious. Hotel and surrounding area looked nice. Would stay again.

NEVER STAY AT THIS HOTEL! My family and I are were guests at this hotel for a weekend and on that following Monday I was charged $500 because we were told by management that we left the water running “on full blast with the drain closed” in the tub upon check-out (WHICH WE DID NOT DO, who in their right mind would do that) essentially flooding the entire hotel…. I found out about this because of the charge on my card, no one from the hotel even tried to call me to modify me of the “damage” my family caused. The manager Karl/Carl was extremely rude and unprofessional. He constantly talked over me and never tired to resolve the issue. He stated no one went in the room after us (not even the cleaning service) only my family. I called Choice Hotels multiple times and continued to get the runaround about the situation. Bottom line, they simply wanted more money and chose my family to be their victims.

Yeah the staff member on-site was awesome. Let’s start first we received a room key that someone was already occupying. Thank God they were not in their room. Secondly , once we received the correct room walk in the first thing I see is roaches and the sheets had visible stains. Let’s say we left quick fast and in a hurry! I was teased and laughed at by the kids and my family. All because it was 1.2 miles away from the water park we visited the next day.

Good quick stay for our grandkids birthday! Have stay here before and is very close to our kids!

It was noise kids running through the hall.. was hard to sleep but the staff did find my friends necklace which was very special to get that back

Great staff, very clean room, loved the layout of the room we got. Only problem I had was the breakfast buffet didn't stay open long enough to feed my children.