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Holiday Inn Houston NE - Bush Airport Area, an IHG Hotel

3 star hotel
8.6/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Houston NE - Bush Airport Area is a convenient option for families visiting Houston, offering easy access to the airport. While some families have noted that rooms may not always be ready on time and there have been issues with noise, many others have praised the hotel's welcoming staff and their exceptional efforts in difficult circumstances. Families also appreciate the breakfast selection, although it's not made to order.

Guest highlights

The exceptional staff who went above and beyond to help guests during a hurricane.
The hotel's convenient location near the airport.
The welcoming and helpful staff.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.

Nearby attractions

In the city center, Holiday Inn Houston NE - Bush Airport Area, an IHG Hotel is in an area with great airport proximity. Humble Golf Center and Cypresswood Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Deerbrook Mall and Greenspoint Mall. Ready for a night out? Consider Hidden Pines | Lake Houston and The Bridge at Lake Houston Events.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6 am–10 am: usd 11.95 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)

Things to do

Fitness center
Outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
George Bush Intercontinental Airport
4 km from this hotel
William P Hobby Airport
37 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Houston NE - Bush Airport Area, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

0%

3 star reviews

29%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Houston NE - Bush Airport Area, an IHG Hotel

Latest reviews (7)

D

David

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

5 out of 5 stars

I booked and arrived late on Sunday 7th July as Hurricane Beryl hit the shores of Texas. On the Monday the staff, especially Trevor at the front desk, did all they could for those of us stranded there through a power failure and other issues. All whilst their own families were at home sheltering from the hurricane. Very grateful to them.
T

Terryseta

10 Nov 2023 - 11 Nov 2023
reviewed on expedia

5 out of 5 stars

I’m beyond impressed with my experience with this hotel! My family and I enjoyed our stay and we were welcomed by staff.
L

Lisa

22 Sept 2023 - 24 Sept 2023
reviewed on travelocity

5 out of 5 stars

Stayed w my kids for Beyoncé concert…Hotel was fabulous, and many other guests were there for the concert which made us all gather and have a great time before and after!! The clerk was even excited for us and it made our stay even that much better!!
M

Misti

29 Apr 2023 - 30 Apr 2023
reviewed on travelocity

3 out of 5 stars

The room had baseboards missing which revealed sharp edges and I had my kids! There was mold all over the shower. They have no room service if you’re in need of towels or pillows etc. I went down to the front desk to ask for a pillow and they didn’t have any. And when I asked for a few extra towels he said all we have is hand towels and handed me that. I had to use our shower towels for the pool because the pool towel bin was empty. Just a few annoying things when you pay good money. It wasn’t terrible
s

sally ann

3 Mar 2023 - 4 Mar 2023
reviewed on hcom

5 out of 5 stars

wanted hotel close to airport and enjoy past experiences with Holiday Inn. Convenient. Breakfast was not made to order but had decent selection. I will make one comment: If you are short, 5 ft. like me, you could use a stepstool to get up onto high mattresses. Seems like luxury means deep mattresses in all the hotels these days. I'm also 81 years old, so a run and jump would not work for me. (but might work for kids) I'm not complaining, once I figured how to get into the bed, it did offer a good night's sleep. Next time I might have to check into their handicap room and see if it fits the needs of a short person.
A

Aimee

18 Feb 2023 - 19 Feb 2023
reviewed on travelocity

2 out of 5 stars

Hotel is very clean and comfortable. My only complaint is that our rooms still weren’t ready 1.5 hours after check-in time and so we ended up having to take rooms that were far apart from each other to avoid an even longer wait. Traveling with 6 kids and two adults, this made things pretty inconvenient and the staff didn’t even offer an apology for the extended wait time.
M

Magdalena

22 Jun 2022 - 23 Jun 2022
reviewed on hcom

3 out of 5 stars

It was a standard stay, not worth $120, more like a 2 star hotel. Noisy neighbors on top of the apartment, thought they would break the ceiling, I do not know if they were moving furniture or jumping - lots of families with noisy children screaming. Not worth more than $40 per stay.
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