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Comfort Suites Houston NW - Vintage Park

2 1/2 star hotel
Kids stay free
Connecting rooms
8/10 Good
(639 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.

Nearby attractions

In the entertainment district, Comfort Suites Houston NW - Vintage Park is in an area with good shopping. Travelers who have shopping on the agenda can visit Vintage Park and Willowbrook Mall, while those looking for another kind of activity may want to check out Cypress Lakes Golf Club. Check out an event or a game at Sam Houston Race Park, and consider making time for Traders Village, a top attraction not to be missed.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
George Bush Intercontinental Airport
23 km from this hotel
William P Hobby Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Houston NW - Vintage Park
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

0%

3 star reviews

50%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Houston NW - Vintage Park

Latest reviews (6)

R

RAINELLE

4 Nov 2023 - 5 Nov 2023
reviewed on travelocity

5 out of 5 stars

The front desk clerk on nights was amazing, our room room 110 didn't latch from the outside. The doorknob mechanism wasn't working and it left the door unsecured. We couldn't very well leave the room like that, so she moved us within mins. I greatly appreciated her quick action. I feel for my inconvenience of having to pack back up and lug my 2 children around though management could of taken a portion of our room stay off, or offered a discount off another stay, but nothing was done. That was a disappointment.
B

Beth

18 May 2023 - 19 May 2023
reviewed on travelocity

3 out of 5 stars

This comfort suites was fine but not great. Like I was by myself but I wouldn’t bring my kids here. It was clean for the most part. The front desk staff, both the evening shift and the morning shift, were unprofessional at best. They were not friendly, barely polite, and all 4 people I saw over my stay looked they rolled out of bed and came to work in their pajamas. The room was clean but the mattress was super uncomfortable, like really probably needs to be replaced. I woke up with bad back pain.
X

Xhuintrel

25 Mar 2023 - 26 Mar 2023
reviewed on hcom

3 out of 5 stars

If you have young kids I would not recommend staying here you will not get your deposit back. housing keeping never picked up trashed that we had bagged up.
S

Sonya

4 Feb 2023 - 5 Feb 2023
reviewed on travelocity

3 out of 5 stars

The shower head fell off and hit me. There was only one icemaker working on the 1st floor. The ice machine was dirty. There was no plastic lining for the ice bucket in the room. The room wall wasnt private. You could hear everything. The owner of the hotel family came and ate in thd breakfast area after hours last night were very noisy. The kids were running everywhere. ☹
N

Nadeem

10 Dec 2022 - 11 Dec 2022
reviewed on hcom

2 out of 5 stars

It was very frustrating experience. At the check-in the lady told me that we are out of eggs. She promised that she would leave a note to Steve (the morning guys) to make sure you will get some scrambled eggs. But in the morning Steve had no idea what I was talking about. Let the eggs alone, there was nothing to eat in the breakfast. We came 9:15 am as the card shows 7-10 breakfast time. Steve said that the card says wrong we changed our time to 9 am. !! I took all the pics. At the check out I asked for receipt and he said our system is down. I told him that everything is going in review but he nod in a way that he does not care. The restroom door of my room does not get close which is very embarrassing if you are with kids. I want my money back !!
O

Oludotun

27 Jul 2022 - 28 Jul 2022
reviewed on travelocity

1 out of 5 stars

Place was closed. Had been closed for at least a month. Nobody should be renting tnat hotel. I had to take my wife n kid and was looking for another hotel at the last minute because some phony hotel lied that they were open
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