Residence Inn By Marriott Brownsville

All was very good, would definitely recommend to family & friends.

It was great! Comfortable! The kids enjoyed it. I wish they would’ve let us swim on the day of check out as my kids wanted one last time in the pool but the clerk said no

Our family had a good stay. The hotel was clean and secure.

Called ahead of time to get 2 rooms next to eachother for family, and was told this was fine. Upon arrival, was told this may have been fine earlier in the day but at the time we checked in it could not be done. Also, we were told we could have rooms off the ground floor and away from facing the parking lot, yet these were also unavailable upon arrival. The hotel housekeeping and loud door closing is also very noisy early in the morning and woke us up. The front desk was also unable to accommodate a late checkout even after all of the unfortunate inconveniences, and the staff came to ask multiple times if we were checking out the last day of our stay as if they couldn’t wait to get us out of our rooms. The hotel itself is fine and the breakfast every morning is excellent. After a very long travel day and a stressful trip ahead, it would have been much better if the hotel would’ve kept their word about accommodating the requests prior to arrival. I understand it’s Memorial Day weekend but it’s still Brownsville, a relatively small town, and they should be able to provide good service

The room was average. The bathroom was not really clean. There was a lot of hair in the bathroom on the floor. The toilet would not flush, would only fill to the very brim with water and VERY slowly drain. We did let front desk know and it was fixed the next morning. The pool was very over crowded there was no social distancing. My kids were very disappointed that the other guests over crowded the pool ALL DAY. they only got enjoy the pool for 30 minutes after it opened the next morning before we had to leave. The breakfast options were very limited and also crowded and ran out quick.

Enjoy stay very much. Staff was very knowledge and attentive. Was able to supply guidance to the surrounding area. Perfect directions to the places we want to go to. Thank you from the Lopez-Gonzalez family.