Oxford Suites Portland - Jantzen Beach

Terrible experience. Internet didn’t work the entire time we were there, so I had a screaming toddler.

Loved our stay here, the only thing I feel like would need improvement would be having more breakfast options for kiddos. Even some cereal would be good

Soup reception was a surprise and my kids loved it! Also, what was not listed that there was a hot tub AND a spa! That was also a pleasant surprise. Overall clean rooms and breakfast had nice variety and was a great breakfast. The only negative - it's kind of hard to get to.

Rooms were very clean and kids loved the pool

We really liked the amenities and the quality of the hotel and food for the price! Gated parking was great too. Neighborhood was a little dodgy but the main reason for not being 5 star reviews across the board for me is the way staff behaved during an alarm going off and us evacuating. It was disorienting waking up that way for us and other guests — naturally nobody knew what was going on. Some kids were scared. No staff member we passed reassured us. We overheard the front desk person at the time saying to another employee “it’s been going off since Friday” and one employee outside asked people to move to the side “in case the fire trucks come this time”. Employees need to just because they felt it wasn’t a real emergency, the guests had no idea if it was or wasn’t. The employees should be sensitive to this and follow proper procedures as well as just generally be kind enough to tell guests what’s up. Reassure scared kids. It’s not a difficult idea. One front desk person we had the day before was wonderful at customer service and interaction. Her name was Rachel. I’m sure she would’ve been better in charge if she were there the day of the alarm.

Clean and comfortable. Kids had fun with suna, spa and pool. Breakfast is decent. They got complementary drinks. Soup and bread for kids in the evening. Overall great stay.

Excellent, large rooms, comfortable beds, sink outside the bathroom which is great if traveling as a family. Continental breakfast was one of the best we have seen including home made omelets!

Nice and safe place for families, close to waterfront that made this an excellent choice!

Next door to a marijuana dispensary. Fine overall but the pool was too cold for my kid to want to go into, dining options were pretty limited, and not a great deal compared to hotels actually in Portland. Would pass in the future.

Always a great place to stay with the family. Amazing breakfast. Great staff. Clean and comfy rooms.