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Holiday Inn Express Hotel & Suites POTEAU, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(530 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Based on guest feedback, the Holiday Inn Express Hotel & Suites Poteau seems to offer a convenient and reasonably priced stay. While some guests have noted cleanliness inconsistencies and occasional issues with amenities like the pool and air conditioning, others have praised the friendly staff and the satisfactory breakfast options. The hotel’s accessibility and well-lit parking lot are also considered positive aspects. The hotel appears to be a suitable option for travellers looking for a basic, functional stay, though guests should be aware of the potential for some maintenance issues.

Guest highlights

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a meeting room.

Nearby attractions

Located in Poteau, Holiday Inn Express Hotel & Suites POTEAU, an IHG Hotel is in a rural area. While the natural beauty of Heavener Runestone State Park and Ouachita National Forest can be enjoyed by anyone, those looking for an activity can check out Wolf Ridge Country Club. <br>

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
No plastic drinking straws
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites POTEAU, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites POTEAU, an IHG Hotel

Latest reviews (4)

J

John

4 Mar 2023 - 5 Mar 2023
reviewed on expedia

5 out of 5 stars

Only downside is the pool hasn’t been open or working the last several times we’ve stayed here and the kids are extremely disappointed.
J

JUSTIN

28 Oct 2022 - 30 Oct 2022
reviewed on hcom

2 out of 5 stars

I was very disappointed to find out the pool was out of service when we chose the holiday inn specifically for the indoor pool. The elevator was broken to our floor, and when we got to our room and settled in, we discovered the TV was broken. They switched our room, but it was a big hassle. My toddler also found a random lid to something beside the bed in our room that shouldn't have been left if the room was properly cleaned.
K

Kris

9 Oct 2022 - 10 Oct 2022
reviewed on hcom

3 out of 5 stars

We were traveling back from a long day of moving my kid to AR. The clerk was super friendly friendly and helpful. The room was less clean than I expected but I’m seeing that in most places lately. I guess short staff everywhere is a problem. The ac didn’t seem cool enough, but I was tired so I slept. Breakfast was really good and decent choices. I would probably stay again if I were that way but I would like to see it cleaner. Reasonably priced and easily accessible. Felt safe. Good lighting in parking lot, business center if you need it and a pool. Seemed to have everything you would want while traveling. I just needed a place to sleep for a few hours.
P

Patricia Sue

27 Aug 2022 - 28 Aug 2022
reviewed on hcom

5 out of 5 stars

We arrived early and the check in was perfect! The room was very accommodating and we slept like babies!
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