TownePlace Suites by Marriott Mansfield

The check-in was excruciating but that was more on my bank than on the hotel. The room had a mildew smell, and the A/C blew out slightly cooler air than just running the fan. The toilet seat is barely fastened on. The breakfast consisted of just two types of tiny breakfast sandwiches which seemed microwaved. The attached photos will show the extent of their breakfast. Every hotel I've stayed at either had the simple continental breakfast, or the full breakfast with eggs, bacon, sausage, waffle maker etc --- the works. I was sorely disappointed. And maybe that was on me for expecting that. The hotel clerk told me my rate was very good because normally this goes for $350-400 a night. "You've got to be kidding me," I thought. It all "appears" nice and trendy but is 2 out of 10 at best! And the elevators... both of their elevators STUNK like someone brought rotting fish from Lake Erie and left them in the elevators for the weekend. It made me and my nephew so nauseous that we had to start using the stairs. There is nothing about this stay that is worth even what I paid. I don't recommend staying here.

Great place. Worked well for my family. Staff was very courteous and timely. Only negative was the sofa bed was horrible.

My family and I made a reservation here through Expedia. When we got to room 220 it stank of urination. I went back down and explained it. The manager even said it stunk. But because we booked through Expedia they could not swap rooms. So I had to pay full price for another room. The front desk was very nice. And even gave me a card with her name and everything soni could get a refund. Instead of a refund Expedia gave me a 25 dollar voucher. I am no happy with this at all. Oh and I am a spire elite ihg member as well.