Quality Inn Bucyrus North

The “family” that runs this business is unprofessional. Our key cards never worked, the bathroom was sticky and the cleaning crew left their supplies in our room. Not to mention we had multiple reservations for close to a year at this site, and on the day of check in (in the evening) they called to say our reservation was canceled due to “electrical” issues leaving us without a room for a large concert going on in the area. For the entire weekend. No apologies, no gift card for another place to stay. When you call they do not state the name of the business just answer “hello” which is confusing to the caller. Then when calling to ask about the canceled room we were told “oh my mom is connected to the phone downstairs you have to call back”. What? So called back and no answer. Total trash facility with zero respect for patrons and reservations. Very upset and contacted corporate as well. 10/10 do not recommend.

I requested a room with 2 queen beds and they said they had none and it was booked with hotels.com and 3 of my kids had to sleep on the floor. And i had to put them in a smoking room. Breakfast was empty when we went down to eat. Said they would not give us the handicap room and they had 2 of them with 2 queen beds this was at 1am. May have to look for new booking company