Hilton Garden Inn Raleigh Capital Blvd I-540

The hotel desk and room were great. The breakfast model was a scam. 20.00 for a bowl of cereal and a muffin. This alone will move the Hilton Garden to the bottom of my choices to stay in the future. This not the hotel staffs fault but the fault of the hotel policy. Food to order but it is set up for selfservice as most all other hotel chains. I felt we were scammed when my child took a muffin and a bowl of cereal and we were charged $20.00. again will not stay at a Hilton Garden Hotel again.

Expedia booked us for a room different from what we reserved. The hotel changed our room to a more suitable room, but we opened the door to an occupied room with a family in it. Since Expedia gave us the wrong room, we were forced to squeeze a cot into a room that was too small for it. We went out and came back to a cot shoved four feet into the room blocking the entranceway. Unlike most hotels of this caliber, the breakfast was not included in the price of the room. It was good, but not worth $50/day for 5 people. The pool was littered with dirty towels on every chair and on the floor. It didn't look like anyone had been in to clean it all day. The hotel is in a weird location not easily seen or accessible to the main road, despite having an address on the main road. The two positive items were that the staff was friendly and our room was clean and well-maintained.

Everything was wonderful I would like to give an extra special thank you to John for helping me get my things to my car at checkout time. I traveled with my dog and my infant son getting the two of them to my car is difficult enough without the luggage.

Great place to stay for a family or couple.I was alone and happy as a clam☺️

Clean and convenient location -visiting family. Very comfortable room. Would stay here again.