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Homewood Suites by Hilton Albany

3 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (27)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Albany is a great option for families. Families appreciate the spacious rooms, perfect for families of all sizes. The hotel boasts a pool that's a hit with children, and a complimentary breakfast. Guests consistently praise the cleanliness and friendly staff. While some guests have mentioned issues with the beds, many others have highlighted the overall positive experience and comfortable, spacious rooms.

Guest highlights

The spacious rooms, perfect for families of all sizes.
The pool was a hit with the kids.
The complimentary breakfast
The cleanliness and friendliness of the staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Albany, Homewood Suites by Hilton Albany is near the airport. Westland Hills Park and Clifton Park Ice Arena are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Henry Hudson Planetarium and USS Slater. Looking to enjoy an event or a game while in town? See what's happening at SEFCU Arena or Washington Avenue Armory Sports and Convention Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowmobiling.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Separate dining area
Sofa bed
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free breakfast available daily
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Basketball
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Albany International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Albany
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

27 reviews

Review data

5 star reviews

59%

4 star reviews

26%

3 star reviews

0%

2 star reviews

11%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Albany

Showing 1 - 10 of 27 reviews

Latest reviews (27)

N

Nicole

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

We stayed one night on our way home from Cooperstown. We loved the dinner social and the pool for the kids. Breakfast was great in the morning
G

Gladys

30 Jun 2024 - 1 Jul 2024
reviewed on orbitz

4 out of 5 stars

My family one night stay was very pleasant.
O

Olesea

1 Jul 2024 - 2 Jul 2024
reviewed on orbitz

5 out of 5 stars

If there was a word to describe above excellent or perfection, that's the word I would use for this hotel. Everything, from cleaning, service, employees to delicious breakfast, great pool, easy parking.....absolutely everything was 10 . They even have laundry on site and it's free. The rooms are very spacious and come well equipped with everything needed (they have full kitchens in the suites!!!). We are a family of five with 3 children traveling around US for a year and so far this is the best hotel we've stayed in....and for this reason, moving forward, will try to book everywhere else we travel in US a Homewood Suites hotel.
C

Catherine

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

1 out of 5 stars

The staff and manager were extremely rude! When we tried to cancel our fully refundable stay (according to the website) due to a family emergency more than 48 hours in advance we were flatly refused. Hotels.com customer service tried to help but they were refused as well. When we called, as advised by Hotels.com) the manager was hostile and offensive. He actually said we should cancel - without refund - so that he could sell the room at a then higher price. We refused but believe he did it anyway. There are many other places to stay in Albany - do not choose this one! We will never again book with this chain.
A

Afroditi

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Clean and great amenities for family and business trips.
C

Chelsea

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

My family had a wonderful experience here. All staff were friendly and helpful. Our room was clean and spacious, and our kids enjoyed the pool and outdoor area. We will definitely stay here again in the future.
C

Chelsea

3 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

Cleanliness and friendliness were both excellent. The room was perfect for the two of us and 4 kids--very spacious especially for the price. Only complaint would be how uncomfortable the beds were but everything else was absolutely amazing! We would definitely stay here again.
c

caryn

19 Apr 2024 - 20 Apr 2024
reviewed on hcom

5 out of 5 stars

Clean , excellent service and kids loved the pool
C

Carlyle

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

Great ski weekend with my kids, staff was very helpful. Pool and hot tub were clean. Rooms were nice.
C

Candida

17 Feb 2024 - 19 Feb 2024
reviewed on hcom

2 out of 5 stars

The breakfast hostess Shelly was such an awesome person. And it was nice of the GM to let me pay with cash as I left my card at home. But I was reminded so many times about me paying with my card and not cash that I wasn’t happy due to the fact that it was my birthday .and it made me feel very uncomfortable . From the time I walked in and had to wait 30mins with my children to wait for an answer if I couldn’t or could’ve paid cash to stay or be disappointed. I was also reminded about my card after breakfast and checked out. My tip to front desk is not to make guests feel sad or uncomfortable when someone’s birthday is the same day they checking in. You always want to make it pleasant and help the guest’s the best they can and leave a welcoming impression so they can come back again ;)
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