Comfort Inn Valentine

This hotel is ok, maybe good. But far from excellent. The facility ok. We only interacted with 3 staff. 2 of which were very nice and at least cordial. The young person that checked me in should not be allowed to. I had made a reservation online and was in the system. Apparently that means no greeting, no eye contact, only held out his hand and said “ID”. “Credit card”. Gave both to him, not a word other than, “confirm the information on the pad”. I told him it was incorrect. No response. Again I said it’s incorrect. He again said “confirm the information”. So I did. I asked him if he was having a bad night. He said, “yes, had a lot of hard people tonight” The man behind me just shook his head and shrugged. I asked for a 1st floor room as wife had knee surgery. We were placed in 226, 2nd floor, literally the farthest away from elevator. Asked him why? He said “the new guy on the morning shift assigns rooms.” Only 6-8 cars when we checked in. This privileged little brat would have been given a good spanking if my child and caught treating an adult this way.

Was fine-a little shady drug deal in the parking lot by some kids who walked to a white car and exchanged money for?? Which I observed while waiting in the truck while my partner went into the building through the back door to get something out of our room-on Saturday the 26 around noon ish -I watched it and stopped letting my kids go outside by themselves after that but that’s not the hotels fault-other than that-it was a fine stay

I honestly hate to even write this, because when we usually stay in Valentine it's amazing. However we chose to try out Comfort Inn this time because we have never stayed there before. When we first arrived our room was not ready, and we walked in on housekeeping watching television. They did switch us rooms so that was very nice of them to do. I asked for late check out for the following morning for my wife and children as I was doing business in town. The clerk stated that their policy was noon and that it was fine for us to check out at noon. However the next morning while I was at work my wife and children were getting ready and the GM was very rude to them and stated they needed to leave and that it was never ok to check out by noon and her clerk wasn't the one to make those types of calls and told my wife and children they needed to leave. We will not be staying ever again. The GM made my wife and children feel very unwelcome and uncomfortable at that point.