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Billings Hotel and Convention Center

3 star hotel
Kids stay free
Connecting rooms
8/10 Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (43)

About the hotel

This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.

Nearby attractions

Located in Billings, Billings Hotel and Convention Center is near the airport. Moss Mansion and St. Patrick's Co-Cathedral are notable landmarks, and travelers looking to shop may want to visit Rimrock Mall. Don't miss out on a visit to ZooMontana. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6 am–11:00 am: usd 2-18 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Garden
Picnic area

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Vending machine

More

12 casino slot machines
Casino (400 square feet of space)
Fireplace in lobby
Renovated entire property - june 2019
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Billings Logan International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Billings Hotel and Convention Center
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

43 reviews

Review data

5 star reviews

42%

4 star reviews

19%

3 star reviews

19%

2 star reviews

7%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Billings Hotel and Convention Center

Showing 1 - 10 of 43 reviews

Latest reviews (43)

M

Makensie

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

the staff was incredibly rude to my family during our stay. we received a late check out at 12 and one lady in particular started badgering us to leave at 11 am. she made us leave the pool around that time and followed us to our room to keep telling us to leave and it was still before 12. we talked to the front desk and they also told us we needed to leave. why grant us a check out at 12 if they were going to make us leave at 11 anyway? we felt incredibly unwelcome and she was very rude when she spoke to any of us. i would not recommend this hotel to anyone that likes being treated with respect and i will absolutely not stay here again.
A

Arlinda

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

As the last 2 times my family and i have stayed there after our house burned down, it is Amazing! The Staff is so polite and courteous! Always with a smile! The pool room is the best! 2 water slides and just pure fun! Will be our number 1 Hotel choice Always! On our way back for a great and peaceful night sleep!
M

Melissa

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

4 out of 5 stars

The hotel is located in a convenient location off the highway to rest on the way to Glacier National Park. The beds were not very comfortable and the bathroom sinks were clogged. The kids enjoyed the water park.
N

Nicole

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

2 out of 5 stars

My family and I had a terrible experience at this hotel. Upon arrival, we were greeted by people smoking marijuana outside. The check-in process was frustrating as their equipment stopped working, causing delays. Our room had no hot water; the hot water tap ran cold and the cold tap ran hot forcing us to take cold showers. As hot water never got hot.I took pictures of the room to avoid being wrongly charged for damages. After a 16-hour journey with four kids, we were too exhausted to request a refund. I would not recommend this hotel to anyone.
M

Miles

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

The pool was amazing. Our kids had a blast on the watersides.
K

Kailianna

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Great room, helpful staff at the front desk, bar and coffee shop area. Would recommend for families, couples or just a single person.
K

Kassandra

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Easy check process... The staff was really nice and helpful. Rooms where very spacious and very clean. The pool and water slides where fun. My family had a really good time.
L

Lisa

15 Jul 2024 - 16 Jul 2024
reviewed on expedia

5 out of 5 stars

Very clean and the kids loved the pool!
J

Joshua

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

Pool was great for the kids. Beds were amazing.
d

dustin

10 Jul 2024 - 12 Jul 2024
reviewed on orbitz

5 out of 5 stars

Had a pool for kids an bar for adults an food all in one place. Nice friendly staff.
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