Best Western Plus Kelly Inn & Suites

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, conference space, and a 24-hour front desk.

Nearby attractions

Best Western Plus Kelly Inn & Suites is located in Billings. Moss Mansion and Billings Depot are local landmarks, and the area's natural beauty can be seen at Norm Schoenthal Island and Pictograph Cave State Park. Looking to enjoy an event or a game while in town? See what's going on at Dehler Park, or consider a night out at The Pub Station. Explore all the area has to offer with hiking/biking trails and hunting.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 0.01 per stay)

Available in some public areas: free wifi

In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

Free full breakfast

Guest services

24-hour front desk

Daily housekeeping

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Spa tub

Outdoor

Picnic area

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Billings Logan International Airport

6 km from this hotel

Reviews that mention...

All reviews (36)staff (18)pool (20)clean (14)dining (2)location (3)playground (1)

Family Reviews

for Best Western Plus Kelly Inn & Suites

4.5 out of 5 stars

36 reviews

Review data

5 star reviews

81%

4 star reviews

11%

3 star reviews

6%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Kelly Inn & Suites

Showing 1 - 10 of 36 reviews

Latest reviews (36)

L

Lucia

15 Aug 2024 - 16 Aug 2024

reviewed on hcom

5 out of 5 stars

The best stay with very kind and helpful staff. The pool is the best if you have kids under 15 years old

S

Susan

25 Jul 2024 - 27 Jul 2024

reviewed on hcom

5 out of 5 stars

The check in staff were very friendly and informative. Check in was a breeze. Nice choices at the continental breakfast. The rooms were very clean and adequate amenities. I would recommend staying here. The pool looked like fun for kids.

H

Heather

4 Jul 2024 - 5 Jul 2024

reviewed on hcom

5 out of 5 stars

Great pool. Chose this place as a one night stop on a long family road trip. Great pool for the kids. Helpful staff and great decor.

B

Brittany

16 Jun 2024 - 17 Jun 2024

reviewed on hcom

2 out of 5 stars

Pool was closed for maintenance. Staff states they called, which they may have, but no voicemail was left. Staff seemed very unapologetic. Told me I could contact Expedia (who I didn’t even book with) for a possible refund, but as it was already 5 pm and my family had already drove 8 hours that day, the last thing I was in the mood for was a long phone call to get my money back and then going to find another hotel. The entire reason for my choosing of this hotel was for the pool, as we are on a long road trip with young kids, and thought it would be a fun break for them.

M

Matt

15 May 2024 - 16 May 2024

reviewed on orbitz

5 out of 5 stars

Wonderful place to stay for our family of four! Our whole family loved everything about this place. Clean rooms, comfy beds, friendly staff, great breakfast… I could go on and on. My young children (9 & 5) loved the pool & we were all bummed we were only staying for one night! We will absolutely be back when we go through Montana again. Thx for a wonderful stay!

A

Anthony

15 May 2024 - 16 May 2024

reviewed on expedia

4 out of 5 stars

A scetchy area, didn’t feel safe at times. Hotel was average and room was large and spacious. Gym was average. Too many kiddos at the pool, we didn’t utilize it!

L

Lacey

9 May 2024 - 11 May 2024

reviewed on hcom

5 out of 5 stars

A couple days prior to our check-in, plans changed with our dog sitter. I called to ask if it was ok we brought our dog (wasn’t sure if they had to be in rooms designated for dogs) and she was so friendly and said she moved us to the first floor. We loved the door that went directly outside. The ease of taking our dog out was awesome. Our kids had fun at the pool. The staff was friendly. We enjoyed our entire stay. Thank you!

p

patricia

12 Apr 2024 - 14 Apr 2024

reviewed on expedia

5 out of 5 stars

The only bad thing is where the waffle maker was is the dining room. Way to many kids making them so it made it hard to get to the other food options.

T

Tim

2 Mar 2024 - 3 Mar 2024

reviewed on expedia

3 out of 5 stars

It was an ok stay. We didn’t like the laminate flooring, the amount of chemicals in the pool, and it was NOISY. I understand that kids and animals stay there too, but it seemed like there was little to no insulation in the walls to prevent noise transfer. We slept like babies, and by that I means we woke up several times throughout the night. We definitely won’t be staying at this Best Western again.

J

Joy

24 Feb 2024 - 25 Feb 2024

reviewed on expedia

5 out of 5 stars

Easy access and location was convenient to numerous destinations. Realized it was a family oriented stay but did not appreciate wet carpets and dripping wet kids running through hallways til 11pm!