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Quality Inn

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(566 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Quality Inn receives mixed reviews from families. While some praise its cleanliness, friendly staff, and satisfactory breakfast (including biscuits, sausage gravy, and potatoes), others cite negative experiences with staff rudeness, issues with room cleanliness, and restrictions on guests. Families should note that there are no suite options for larger families. The indoor pool is a plus for children, though some find the water temperature cool.

Guest highlights

About the hotel

This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.

Nearby attractions

Located in West Plains, Quality Inn is in the city center. Travelers eager for a bit of culture can stop by Harlin Museum, while those wishing to experience the area's natural beauty can explore Mark Twain National Forest and Buck Park.

Popular amenities

Family friendly

Indoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Quality Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

50%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Quality Inn

Latest reviews (6)

K

Kathryn

7 Oct 2024 - 9 Oct 2024
reviewed on hcom

4 out of 5 stars

We had a pleasant stay. Breakfast steamer to keep food warm needed to keep foods a little hotter. Maybe offer some scrambled eggs. Pool was nice. It was a quiet, peaceful stay. Will stay again when visiting family
V

Vincent

24 Nov 2023 - 26 Nov 2023
reviewed on travelocity

2 out of 5 stars

Staff was rude, found a vape pen under the bed, my child could have easily found first. Room smelled (probably from last person who was vaping in there...) Vending didn't work, would not allow late check out.
P

Patricia

9 Jun 2023 - 11 Jun 2023
reviewed on hcom

4 out of 5 stars

The place was really clean and staff was friendly. We were bummed that they did not have a suite option available for larger families.
C

Carla

5 May 2023 - 7 May 2023
reviewed on travelocity

4 out of 5 stars

The first night I got there I told staff I would be checking in late, so I get my cards and go to the room. It's not even 10 pm so I have my cousins come over and see me since I'm out of town. Not even two seconds after I walk into my room the man at the front desk calls and tells me I have too many people in my room and he's watching me on the camera because of this. The way he talked to me made me feel like a child, I was very dissatisfied with the way he handled the situation. I told him if your watching those cameras, pay attention to the time too because they still have time to be here and they are going to leave soon. We were not loud or doing anything. My cousins were all under the age of 9. Very rude staff man, other than him it was perfect. Horrid breakfast though, but hotel is cheap so can't be mad.
D

Derek

Invalid Date - 1 Jan 2023
reviewed on travelocity

5 out of 5 stars

Its winter my kids used the indoor pool for a few hrs they liked it as kids would but i felt like the pool was too cool other than that great stay clean place to stay i like clean its my number 1 Pet pee
C

Carey

12 Apr 2022 - 13 Apr 2022
reviewed on travelocity

5 out of 5 stars

I driving through late with my two kids and I was very impressed with overall looks and cleanliness of this hotel. I felt safe being a single mom traveling alone. And there was very good hot breakfast that included biscuits and sausage gravy and potatoes. The rooms were very clean as well as entire hotel. Staff was friendly. Would stay here again.
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