Embassy Suites Jackson-North/Ridgeland

The front desk personnel were cordial and professional. The property was neat and clean. The breakfast provided is always superb. The suites are exactly what a family of five need.

My regular place to stay when visiting family, and they never let me down. Great stay!

We paid for a night’s stay bec our power went out at home. The air conditioner wasn’t working well in our room and the temp didn’t get below 79. We had two little ones asleep and it was late at night when it became clear the air wasn’t cooling, and it was not possible to move. Also the floor was sticky which was gross.

I want to state that the staff was wonderful! From check in, housekeeping to check out. Friendly and helpful with great attitudes. The room we stayed in was in dire need of a major facelift! We had a suite with a bedroom and living room. The sofa HORRIBLE It is time for a replacement! The mattress was HORRIBLE as well! Gave me a backache. The soap dispensers had come off the walls. I would venture to guess that the rest of the rooms are in the same condition. At $182.00 per night they need to remodel this whole place. $182.00 may be pocket change for Hilton executives and the Hilton family , but it is at the top of cost per night for Ridgeland Mississippi. Come on Hilton ! You know you can do better! Get off of some of your cash and remodel this place. I will be looking elsewhere for my future stays.

Wonderful service from Shar (I think that is how it is spelled)! We had a family staycation and she was so friendly and helpful! Also, we LOVED the breakfast omelets. Delicious! and loads of options on the breakfast buffet line..

Wonderful for family!

Enjoyed my stay with my family will be booking again

It was just my daughter and myself passing through, the staff went above and beyond to make us feel welcome. My daughter just turned three and everyone was so nice to her. From checking in to just walking to the elevators everyone went out of their way to say hello to her and make her feel welcomed as I did. It was just so nice to have such a toddler friendly staff!

My reservation was for two queen beds, and I got a king suite. They were sold out. The staff was very accommodating by giving us extra sheets and pillows. We had to make a pallet for one child.

The food (a dinner salad and their complimentary breakfast) was actually delicious. Made to order and not at all typical based on hotels we frequented when our kids played travel soccer. The bar area is cozy and the staff was very friendly, helpful and upbeat.