Homewood Suites by Hilton Detroit-Troy

We booked a 2 queen with a pull out and when we got there they told us they were full and were putting us in two different rooms. I have young children so this wasn’t ideal. Every surface in the room was dirty. All the cushions had stains. Blood stains on mattresses. The floor had tape holding it together. The pool heater was broken and ice cold. They shut the lights off at breakfast while people were still in the area, which wasn’t staffed well and barely any thing was refilled. They started switching over our room before we even checked out. We will never stay here again. However, Sheila at the front counter deserves a raise. She was amazing and was the best part of this hotel.

We stayed as a stopover on our way to a holiday home in Michigan. Would recommend for families, the suite size was great and all felt very clean and well looked after. We had the pool to ourselves for a lot of the evening and arrived on time for the Wednesday social!

The overall cleanliness of the room and hotel in general was not great. It was rundown with holes in the light shades, hardened dirt/ residue on the walls etc. They had no pool towels and gave us hand towels to use instead. The room size and layout was great for our family and the location was convenient

This was my first stay at Homewood Suites Hilton-Troy! My family enjoyed our stay!

The room smelled like smoke after my husband checked us in he asked R.j to not put us in a room by the exit. She did and when we asked her about the room being smokey she said ok ill tell someone. Very rude and didnt care about the fact that we had 2 young children. she yelled at them for running. Kinda hard to tell a 3 year old who was excited to tip toe. Very upset with the 10 minutes we were there and we left immediately only to find out we had to call multiple numbers through travelocity. The only experience was garbage.

Very convenient area. Hotel was clean and smelled fresh. The pool was clean, temperature was perfect and towels were fully stocked. Check in was extremely fast. Only thing was the site mentioned a 2 queen was available, which is what I booked and a front desk representative called to let me know the last one had been reserved so I made do with my small children with a one king.

I like the fact it’s next to the shopping centers and the pool is heated.it needs a hot tub and sauna Needs to be more kid friendly it’s more dog friendly then babies pool needs to stay open longer for late check ins or grown hours over 18

The staff was amazing. The hotel was clean. The free breakfast had a wide range of choices. My only complaint would be the pool is chilly. Like can't swim longer than 20 minutes or you are shivering. But the kids still had a blast cold or not.

Close my friends & family.

We recently stayed in one of the two bedroom suites and had a wonderful experience. Nice quiet property and the two bedroom suite was perfect size for our family of 7. The complementary breakfast spread was amazing. The food was hot there was a wonderful variety and the staff was on top of it. RJ, who checked us in is such a delight. She was friendly and helpful. We will definitely be staying again