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Sugar Beach Resort Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1412 verified Hotels.com guest reviews)
See verified family reviews (58)

generated by AI based on family reviews

Overview

Sugar Beach Resort Hotel is a great option for families seeking a relaxing beach holiday. The resort boasts beautiful beach access with loungers and umbrellas, a large indoor pool, and spacious rooms. While some reviews mention the breakfast could be improved and some rooms may require better cleaning, many families praise the hotel's excellent location, friendly staff, and the overall enjoyment of the beach and pool facilities.

Guest highlights

The beautiful beach with loungers, umbrellas, and watersports rentals.
The large indoor pool, perfect for kids.
The spacious rooms.
Friendly and helpful staff

About the hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Nearby attractions

Located in Traverse City, Sugar Beach Resort Hotel is near the airport and on the beach. The Dennos Museum Center and Old Town Playhouse are cultural highlights, and some of the area's landmarks include City Opera House and Village at Grand Traverse Commons. Pirate's Cove Adventure Golf and Centre Ice Arena are also worth visiting. With parasailing and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Arcade/game room
Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Fitness center
Indoor pool
Motorized watercraft
Spa tub

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Gift shop/newsstand

More

Beach towels
Fireplace in lobby
Renovated entire property - april 2017
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cherry Capital Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Sugar Beach Resort Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

58 reviews

Review data

5 star reviews

55%

4 star reviews

28%

3 star reviews

10%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Sugar Beach Resort Hotel

Showing 1 - 10 of 58 reviews

Latest reviews (58)

S

Samia

25 Aug 2024 - 26 Aug 2024
reviewed on hcom

3 out of 5 stars

The beach access and lounge chairs and umbrellas are excellent and why we chose to stay. The indoor pool is large as well with kid timings until 10 pm. The box breakfast should be advertised as such. If I had known that I would not have booked. It is not a hot breakfast - my kids and I missed that comfort usually offered at US hotels. The rooms are okay. The service was lovely.
C

Crystal

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

2 out of 5 stars

The room was clean. My issue was the amount of noise and lack of sleep that was gotten because of it. Our room was located right above the lobby and next to a family who was on the loud side. The walls were paper thin and you could hear everything inside and out. All night long you could hear traffic from the main road, car doors slamming, people coming and going from the lobby below.
R

Rachael

24 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Our stay at Sugar Beach Resort was overall really great! The location was good and the private beach was convenient and beautiful! The staff was friendly and helpful. We also enjoyed the pool and hot tub! Great place to stay as a family!
p

pamela

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

4 out of 5 stars

No real complaints, this is our second time back to Sugar Beach and we enjoyed! All areas were clean, and the staff are both friendly and helpful. Not having to deal with wet towels is also a major plus for me when going to the beach and really helped keeping sand out of the room. My only wish would be to have more communal sitting for meals, we don't always like to eat at restaurants but the options for sitting at a table to share a meal is just one table at the entrance to the beach so if another family is sitting there back to your room you go. There is some sitting in the lobby area but no tables.
A

Ashley

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

Great location for families. Beach was amazing with chairs, loungers and on site boat, jet skis and kayak rentals. Rooms had lots of space. Rooms were a little dated but couldn’t beat the beach area. The pool was great too. Would definitely come back.
E

Eugenia

22 Jun 2024 - 24 Jun 2024
reviewed on hcom

4 out of 5 stars

The breakfast in the beginning, I thought it was a great idea because it was going to be delivered to our door, but once we received it, it was not a lot of choices and not a lot of choices for kids only one type of cereal that’s crazy. Our room was very dusty, not clean at all the table where we needed to eat was filthy. Good thing we bought Lysol wipes, better lighting, maybe some ceiling fans and garbage cans for recyclables.
K

Kreshma

6 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

This was an amazing property! So beautiful and quiet. My 2 small kids were happy and occupied playing on the sand that they clean every morning. They even have sand toys for the kids . Staff is super super nice and cater ti every need. Andrew made sure we didnt need anything and was always quick to respond. Will definitely visit again!
A

Amanda

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

The hotel was lovely. It was in a great location, had a beautiful little beach and had everything we needed for a great stay. My kids enjoyed the pool and hot tub and I enjoyed our view. We had a suite and it was just lovely.
B

Brielle

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

I am so thankful that we decided to stay at Sugar Beach Resort Hotel! Check in was super easy. We loved having breakfast delivered to our door in the morning. The beautiful beach was the icing on the cake. It was a perfect room for our family and we can't wait to return!
W

Wolfgang

3 Apr 2024 - 6 Apr 2024
reviewed on expedia

3 out of 5 stars

Overall the hotel was okay. The pool and hot tub were also a good place, also for our kids. The breakfast gets delivered to your room. All pre-packed things, but not very tasty. We had quite some stains on bed covers (some blood) and old spilled coffee on drawers. The staff was helpful and friendly.
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