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Sugar Beach Resort Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1339 verified Hotels.com guest reviews)
See verified family reviews (55)

About the hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Nearby attractions

Located in Traverse City, Sugar Beach Resort Hotel is near the airport and on the beach. The Dennos Museum Center and Old Town Playhouse are cultural highlights, and some of the area's landmarks include City Opera House and Village at Grand Traverse Commons. Pirate's Cove Adventure Golf and Centre Ice Arena are also worth visiting. With parasailing and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Arcade/game room
Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Fitness center
Indoor pool
Motorized watercraft
Spa tub

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Gift shop/newsstand

More

Beach towels
Fireplace in lobby
Renovated entire property - april 2017
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cherry Capital Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Sugar Beach Resort Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

55 reviews

Review data

5 star reviews

55%

4 star reviews

27%

3 star reviews

11%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Sugar Beach Resort Hotel

Showing 1 - 10 of 55 reviews

Latest reviews (55)

S

Samia

25 Aug 2024 - 26 Aug 2024
reviewed on hcom

3 out of 5 stars

The beach access and lounge chairs and umbrellas are excellent and why we chose to stay. The indoor pool is large as well with kid timings until 10 pm. The box breakfast should be advertised as such. If I had known that I would not have booked. It is not a hot breakfast - my kids and I missed that comfort usually offered at US hotels. The rooms are okay. The service was lovely.
C

Crystal

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

2 out of 5 stars

The room was clean. My issue was the amount of noise and lack of sleep that was gotten because of it. Our room was located right above the lobby and next to a family who was on the loud side. The walls were paper thin and you could hear everything inside and out. All night long you could hear traffic from the main road, car doors slamming, people coming and going from the lobby below.
p

pamela

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

4 out of 5 stars

No real complaints, this is our second time back to Sugar Beach and we enjoyed! All areas were clean, and the staff are both friendly and helpful. Not having to deal with wet towels is also a major plus for me when going to the beach and really helped keeping sand out of the room. My only wish would be to have more communal sitting for meals, we don't always like to eat at restaurants but the options for sitting at a table to share a meal is just one table at the entrance to the beach so if another family is sitting there back to your room you go. There is some sitting in the lobby area but no tables.
E

Eugenia

22 Jun 2024 - 24 Jun 2024
reviewed on hcom

4 out of 5 stars

The breakfast in the beginning, I thought it was a great idea because it was going to be delivered to our door, but once we received it, it was not a lot of choices and not a lot of choices for kids only one type of cereal that’s crazy. Our room was very dusty, not clean at all the table where we needed to eat was filthy. Good thing we bought Lysol wipes, better lighting, maybe some ceiling fans and garbage cans for recyclables.
A

Amanda

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

The hotel was lovely. It was in a great location, had a beautiful little beach and had everything we needed for a great stay. My kids enjoyed the pool and hot tub and I enjoyed our view. We had a suite and it was just lovely.
B

Brielle

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

I am so thankful that we decided to stay at Sugar Beach Resort Hotel! Check in was super easy. We loved having breakfast delivered to our door in the morning. The beautiful beach was the icing on the cake. It was a perfect room for our family and we can't wait to return!
W

Wolfgang

3 Apr 2024 - 6 Apr 2024
reviewed on expedia

3 out of 5 stars

Overall the hotel was okay. The pool and hot tub were also a good place, also for our kids. The breakfast gets delivered to your room. All pre-packed things, but not very tasty. We had quite some stains on bed covers (some blood) and old spilled coffee on drawers. The staff was helpful and friendly.
I

India

27 Mar 2024 - 30 Mar 2024
reviewed on hcom

4 out of 5 stars

We went for spring break and though it was chillier than we would have liked the beach was absolutely beautiful. Our stay was fine, it was just an okay stay. I saw a lot of complaints about the breakfast and to be honest with you, the breakfast was fine. There are definitely things that need to be addressed at the hotel, but like everywhere else, they are short staffed and that's going to always be the answer for every situation. We had a couple of hiccups, but the two ladies at the front desk were wonderful and took care of things for us. I'll mention this just because my kids were looking forward to it and they were quickly let down when we arrived. The arcade is just a small room with a few games, I think tiny game room, not arcade. All in all, it's a good place to stay if you want to be on the beach.
C

CHARRY MAE

26 Mar 2024 - 27 Mar 2024
reviewed on travelocity

5 out of 5 stars

Perfect place for family vacation.
H

Heather

29 Feb 2024 - 1 Mar 2024
reviewed on expedia

5 out of 5 stars

We always have a good experience when we stay at Sugar Beach! It's close to restaurants, shopping, and my daughter loves the indoor pool! We got the Junior suite this time and it's perfect for a small family. Spacious bathroom with separate shower and bath and even had a TV in the bathroom. My daughter thought that was so cool!
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