DoubleTree Suites by Hilton Hotel Boston - Cambridge

My family stayed here for 3 nights. My husband left his e-book in the breakfast dinning room and didn't realize until the next day when we have already left. We called the front desk and were told they found it already. They shipped it to us very quickly. Really appreciated!

With a kid like mine, it's all about the pool, which was ice cold here. :(

I will never stay anywhere else while in Boston but the Double tree inn suites! The room was clean, spacious and accommodating. Stayed here with my family and loved that there was enough room for us 4 with an amazing view of the Charles River. Their amenities are plenty from their gym, pool and even washer dryers. What stole the cake is the staff here. I didn’t catch his name but he was one of the front desk men, he said he is from Albania and he was the most kindest person we’ve ever came across in Boston! He was extremely helpful, professional and extremely nice! We will definitely be coming back!

Nice room. Perfect for the family. Very comfortable king sized bed

We were looking for a hotel with good value for money close to Boston. The property nearly fits the bill: you can walk to Cambridge or Allerton in about 20 minutes, and there is a shuttle that runs downtown a few times a day. There is also a city bus that stops just next to the hotel. The room was also quite spacious and well equipped, and comfortably slept our family of four. However, we did get the feeling that the property was looking for every opportunity to use the hotel's relative isolation to hit you with extra charges. For example, despite being far from downtown, we paid nearly $150 for parking in a thoroughly empty garage. And the hotel restaurant was asking $19 *per glass* for unremarkable wine. Even on vacation, I preferred to spend 30 minutes walking to Whole Foods and back. And a lackluster warm breakfast buffet was $30 per person! (Protip: you can walk across the bridge to Dunkin Donuts). These kinds of extortionary rates leaves a bitter taste from an otherwise pleasant stay.

A lot of very weird stuff went down at this hotel .. too exhausting to get into great detail .. but it started after dinner..( where we basically took food to go) mind you I left a 25% tip regardless.. .... I was getting in the elevator after I paid and the waiter came running at me down hall like he was on fire asking me for receipts he ended up having in his hand .. it delayed me 15 minutes and I had to walk back to restaurant and it was embarrassing as everyone was looking .. after waiting for them to fix whatever malfunction they were having I realized I was overcharged so I said something since things already went south and I was waiting still ... they said they would fix it but it never was fixed on card ... ... then when I had to take a emergency phone call I came back to my room 3 minutes later and these weirdos were waiting at my door asking if this door was my room and it was getting slammed open and shut .. I had no idea what they were talking about must of been another room as we were gone for hours .. but my family was scared as people were in front of door acting strange .. I'm military with 3 tours and that started getting my ptsd going .. It was very unsettling .. Lastly when we walked up to roof to take pictures as we were told we could do by many staff the person upstairs was very rude and said I had to leave .. terrible performance by many people here . Your staff at front desk were all great and accommodating but everyone else No!!

I have stayed in many Hilton Hotel properties around the World but I must say this is the worst property management I have come across in years. I found 11/26 morning my car was hit in the hotel parking by another vehicle. Today it has been 3-days and the hotel management plainly denied that they cannot assist me in finding out who hit my car. They lied that they had cameras in the lot. This Hotel has brought the brand equity of the Hotel down to drain. I advise all my colleagues from Oracle and Microsoft to stay away from this Hotel. There are a lot other SAFE hotels available in CAMBRIDGE at much economical rates where the hotel management could welcome you like family.

DO NOT BOOK THIS HOTEL WITH A THIRD PARTY SITE. I booked a room for visiting a family memeber after a medical emergency, show up to check in later that night after walking from hospital only to be told there is no room for me. "Expedia overbooks" was the extent of the explanation. In a modern era thats a joke, for all parties invovled. Will never stay or recommend to anyone. Marriot in cambridge matched their price and apparently knows how to use technology appropriately.

This hotel was great. We stayed in a king suite with a Murphy bed and it was a great place to call home for a couple days. We enjoyed the pool and the kids were extremely impressed with the cool heights from the central hallway outside our rooms. We also had a beautiful view of the Charles River. Everything was clean and we had everything we needed to make our stay comfortable and clean. The only (slight) negative is the high cost of items at the little convenience store next to check-in. We opted to instead walk to Whole Foods right across the bridge for snacks.

It was beautiful and comfortable my family will be back again 💯