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The Saint Hotel, New Orleans, French Quarter

4 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Saint Hotel in New Orleans' French Quarter offers a unique and stylish stay. While some reviews mention issues like wear and tear in rooms and street noise (typical for the area), many guests praise the friendly and helpful staff, delicious breakfast, and convenient location for exploring the city. Families might appreciate the hotel's proximity to attractions, although it's worth noting that some reviewers expressed safety concerns about the surrounding neighbourhood.

Guest highlights

The friendly and helpful staff
Delicious breakfast
Close proximity to attractions

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

The Saint Hotel, New Orleans, French Quarter is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district and near a metro station. Bourbon Street and Saenger Theatre are local landmarks, and some of the area's attractions include Audubon Insectarium and Audubon Aquarium of the Americas. Louisiana Children's Museum and Audubon Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee weekends 7:00 am–11:00 am: usd 10-50 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for The Saint Hotel, New Orleans, French Quarter
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Saint Hotel, New Orleans, French Quarter

Latest reviews (5)

L

Luciana

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

It’s always an amazing stay at The Saint! There are so many things to love! The staff is very helpful and friendly! From valet, front desk, and housekeeping! The bar is so sexy and even the bathrooms have a naughty feel to them! I love that it’s within walking distance of Bourbon and many restaurants! I can go on and on, but this hotel is literally fantastic! I prefer being there with a significant other rather than kids!
j

jason

17 Dec 2022 - 19 Dec 2022
reviewed on hcom

4 out of 5 stars

We visit New Orleans often but this was our first time staying at this hotel. We chose due to the price and location to holiday activities planned at the Ritz. Everyone we encountered was super friendly and helpful. The breakfast offered was delicious and fair price for hotel food. The rooms had a bit of wear and tear but nothing terrible. There was some street noise, which is expected in that area. I would recommend this for couples or family(fair warning for families, the rooms have carpet).
J

Jameson

26 Jul 2022 - 29 Jul 2022
reviewed on orbitz

4 out of 5 stars

The Saint is actually quite nice, and has a very interesting feeling. I did score some areas lower because I had to change rooms due to ants on a bed and desk, as well as food crumbs around the room. They did fix the problem immediately though. The fitness room has a unique stretching machine, however, half of the gym was out of order or sparse of options, but the decor was very unique in there. Finally, it is a bit unfair to say it is in an unsafe area because New Orleans as a whole has become much dirtier and less safe. It is so sad because I once loved New Orleans, and I would see families everywhere and at any time. Now there are homeless and feces on every street and corner.
c

courtenay

19 Mar 2022 - 23 Mar 2022
reviewed on expedia

5 out of 5 stars

My grandkids really enjoyed the hotel. I like how the staff reassured us during our last day while there was tornado warnings going on.
R

Rachel

2 Mar 2022 - 5 Mar 2022
reviewed on orbitz

2 out of 5 stars

The hotel requires $100 per night for incidentals. The property is “ok” but not worth the nightly rate. They do not have room service. The bell hop occasionally opened the door for us but did not assist with luggage or offer. The rooms appear old but updated. The TV selection is extremely limited. WiFi frequently lost connection. No refrigerator in room other than a locked mini refrigerator that required maintenance to unlock. The elevator & hallways smelled like marijuana. 1 dining area & 1 bar with very limited hours. The worst part, lack of PARKING (other than $40 per day for valet, which I would highly recommend). Do NOT recommend the “public & hotel parking garage” next to the hotel, as its very shady & unsafe. Witnessed a lot of unsafe activity in the parking garage & did not feel safe. This parking garage was suggested by the hotel… upon entering it, I witnessed puddles of urine on the ground, trash everywhere, people living in cars & sleeping on mattresses, & I was verbally harassed by scary individuals while trying to pay the malfunctioning machine for a parking ticket. Lots of sketchy people outside & around the hotel. I did not feel safe walking outside of the property, especially with young children. The property locks the entrance doors after 11pm, which I did like. The surrounding area has a very large population of homeless individuals, sleeping on sidewalks. Overall, not a good experience & I wouldn’t go back.
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