Best Western Plus Emerald Inn & Suites

I was there for a family party, one of my sisters was retiring after 38 years with the city. Everyone was great about making sure we had a great stay. I actually left a pillow in my room and didn't realize it until i was already home, some six hours away. I called the hotel and they had found it. I was told Bridget was off but would take care of getting it back to me. I called back and talked to Bridget and she took care of everything, even gave options on the shipping to get it to me sooner I needed it next day. I just got off the phone with her so we shall see, but i don't doubt everything will be fine.

The hotel was what we needed it to be. It was clean, staff was friendly, the pool was open for the kids and breakfast was good and as advertised. No complaints.

It was great. The pool was very cool and my kids loved it

Nice modern facility. This was my first time at a Best Western Plus. This is much much nicer and more modern compared to the old Best Westerns I stayed at as a kid. I ended up staying at four more of them during my two week trip.

Our stay was very good. The room was very clean and welcoming. the pool was good, and the hot tube was amazing. the beds were a little rough though and the pull-out bed in the couch was bad the kids could not sleep on it because it was all springs. but overall, it was a very nice place, and we will be staying there again.

My kids enjoyed the swimming pool and hot tub. I extremely loved it since it was 3 to 4 ft pool. Thanks yo the kitchen employees for the awesome breakfast. Everything was so delicious.

A great time had by all! Clean, updated, friendly service and all the amenities. We loved the view from our room. My little ones didn’t want to leave.

Nice pool area, comfortable sleeping arrangements in the suite for a family with children. Nice staff and great amenities for the price

We (family of 5) stopped for one night here and glad we did. The staff was friendly and helpful. They had a good variety for breakfast and the staff working breakfast was very sweet. I would definitely stay at this hotel again!

The staff was very friendly and helpful. However, the front was short staffed and had to try to work front desk, bar and all other duties. Very disappointing the pool was so cold even the kids wouldn't get in, so we went to the city pool. The pool was the main reason for choosing this location. They had workers, but not repaired. Again, staff was exceptional