1/29

Best Western Plus Emerald Inn & Suites

2 1/2 star hotel
9.4/10 Exceptional
(748 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a spa tub, and a business center.

Nearby attractions

Best Western Plus Emerald Inn & Suites is located in Garden City. Local attractions include The Big Pool: World's Largest Hand Dug Swimming Pool" and Lee Richardson Zoo, and travelers wishing to experience a bit of culture can try Finney County Historical Museum.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
Free full breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Garden

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Emerald Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Emerald Inn & Suites

Latest reviews (9)

J

John

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

The hotel was what we needed it to be. It was clean, staff was friendly, the pool was open for the kids and breakfast was good and as advertised. No complaints.
S

Stephnie

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

It was great. The pool was very cool and my kids loved it
C

Cory

14 Oct 2023 - 15 Oct 2023
reviewed on hcom

4 out of 5 stars

Our stay was very good. The room was very clean and welcoming. the pool was good, and the hot tube was amazing. the beds were a little rough though and the pull-out bed in the couch was bad the kids could not sleep on it because it was all springs. but overall, it was a very nice place, and we will be staying there again.
M

Maggie

4 Aug 2023 - 6 Aug 2023
reviewed on hcom

5 out of 5 stars

My kids enjoyed the swimming pool and hot tub. I extremely loved it since it was 3 to 4 ft pool. Thanks yo the kitchen employees for the awesome breakfast. Everything was so delicious.
S

Sheyenne

12 Jun 2023 - 13 Jun 2023
reviewed on travelocity

5 out of 5 stars

A great time had by all! Clean, updated, friendly service and all the amenities. We loved the view from our room. My little ones didn’t want to leave.
W

Wendy

8 Jun 2023 - 9 Jun 2023
reviewed on travelocity

4 out of 5 stars

Nice pool area, comfortable sleeping arrangements in the suite for a family with children. Nice staff and great amenities for the price
B

Becky

9 Jun 2022 - 10 Jun 2022
reviewed on travelocity

5 out of 5 stars

We (family of 5) stopped for one night here and glad we did. The staff was friendly and helpful. They had a good variety for breakfast and the staff working breakfast was very sweet. I would definitely stay at this hotel again!
D

Debra

26 May 2022 - 30 May 2022
reviewed on travelocity

4 out of 5 stars

The staff was very friendly and helpful. However, the front was short staffed and had to try to work front desk, bar and all other duties. Very disappointing the pool was so cold even the kids wouldn't get in, so we went to the city pool. The pool was the main reason for choosing this location. They had workers, but not repaired. Again, staff was exceptional
A

21 Apr 2022 - 23 Apr 2022
reviewed on hcom

5 out of 5 stars

I have come to Garden City to visit family for many years, and have stayed in many different hotels in this town. I would rate all of them on a 3-4 scale out of 10. So when I booked at this Best Western, I fully expected it to be the same mediocre-at-best type of hotel. Wow, was I surprised. This hotel is such a huge step above the competition in this town, it deserves a shout out. First of all...it's clean and smells clean. This is important, since the entire town of Garden City constantly smells like a feedlot...I mean, you are in cattle country. Second, it actually has a very modern design. Definitely not your standard box cut highway "motel". Third, the staff was very nice and helpful. To be fair, I didn't have to ask for much...but for the brief interaction I had...they were very pleasant. Our room was very big, which was nice. The halls were quiet and I really couldn't hear anyone running around like I have 100 times before at other hotels in this town. Also...most similar style hotels have the LOUD A/C boxes that blare so loudly, it's impossible to sleep. This hotel did NOT have that. Even had a ceiling fan! I definitely would recommend this location to anyone looking in Garden City. When you are in southwest Kansas...in the middle of nowhere...it's a nice relief to stay at a place that's actually clean and modern. Only two "sort of" negatives: Our fridge didn't keep anything cold The elliptical machine in the gym wasn't working Otherwise, great hotel.
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