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SureStay Plus Hotel by Best Western Auburn

2 1/2 star hotel
8.8/10 Excellent
(686 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.

Nearby attractions

Located in Auburn, SureStay Plus Hotel by Best Western Auburn is connected to a shopping center. The area's natural beauty can be seen at Chain O' Lakes State Park and Big Long Lake, while Auburn Cord Duesenberg Automobile Museum and National Military History Center are cultural highlights.

Popular amenities

Family friendly

Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Pool hoist on site
Raised toilet seat
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Free newspapers in lobby
Front-desk safe

More

Renovated entire property - august 2016
Smoke-free property
map

Reviews that mention...

Family Reviews

for SureStay Plus Hotel by Best Western Auburn
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4 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about SureStay Plus Hotel by Best Western Auburn

Latest reviews (1)

J

JESSICA

21 Aug 2022 - 22 Aug 2022
reviewed on travelocity

4 out of 5 stars

This is indeed a unique hotel: very retro. The lobby is nice and the hallways look ok and well kept. It is off the highway and near many convenient places (there's a Walmart, an Aldi and a few restaurants). The room has a fridge and a microwave, which is VERY important for us, since we travel with a little kid. The breakfast is included and has a lot of options. The rooms need more TLC. Inside our room: the towel handle in the bathroom was torn off the wall, and lying under the sink. Even though the rooms are non-smoking, our room reeked! The beds were neatly made and all, but there were visible worn out spots on the sheets. Our window didn't have a screen, so we decided not to open it (to avoid bugs), but it meant being stuck with the smoke smell. Outside, the parking lot (toward the back of the hotel), has some gnarly potholes... it had rained, they were full of water and it was a bit scary to have to drive over them. In conlcusion: 1. we had a quiet night. 2. we were safe. 3. we were fed a good breakfast. 4. the hotel is an interesting place. 5. the hotel needs A LOT of maintenance.
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