Holiday Inn Express And Suites Auburn, an IHG Hotel

The last time I stayed here was about 18 months ago it was dirty. I thought I’d give it one more chance because we wanted a room with a couch, nope still dirty. Our shower had dark hairs on the walls, the floor looked like it hadn’t been moped. The trash in the dining area was piled up and overflowing. We didn’t go to the pool this time so not sure how that area was but our disgusting bathroom was enough for me to permanently boycott. We will never stay here again. The tru Hilton across the street is a much cleaner hotel. The rooms are smaller, but I will gladly sacrifice square footage for cleanliness any day. I was going to take photos but didn’t bother because I stayed here during Covid and sent pictures to management and obviously no one cares. It’s very sad it used to be a very nice place to stay. We used to stay several times a year when visiting family. My kids loved it because of the pool and proximity to bdubs and other restaurants.

Easy check-in. Staff was very helpful. Really comfortable beds. My kids enjoyed the pool, but the area behind the chaise lounges in the pool area needs to be cleaned. There was dirt and a bunch of dead bugs. We also had to ask for bath towels for our bathroom also.

Pool was closed which was the whole reason we booked this hotel so the baseball team and kids could swim after their games.