Hampton Inn Joliet - I-80

Overall service was great but the assistant manager that left at 7 acted like a child and was throwing a fit in the parking lot slamming her car door and screaming at the top of her lungs all because it was raining.

We have stayed here many times while visiting family in Joliet. We always stay here and are consistently happy with this facility. Note that Jess who checked us in is very friendly, courteous and welcoming.

Very friendly staff...extremely outgoing. We arrived very late after a day in St. Louise. The staff was very helpful as we came in with sleeping kids. The morning staff was equally as friendly!

Staff was very nice and beds were very comfortable. Slept like a baby.

We stayed here overnight during our first family long road trip (daughters are 2 & 5). The staff member, Ashley, was great from the start. She gave my two girls little toys for the pool. When my oldest told her that it was my birthday, she also gave us a free in room movie and free popcorn. She was extremely helpful when we got to our room and I realized I booked the wrong room, it was not big enough for the blow up mattress we brought and did not have a pull out bed. Ashley immediately issued us a room that was bigger and gave the girls room to run. Oh, at the end of the night, my 5 year old asked for some milk to drink before bed. I had forgotten to purchase some before we went to the hotel. There was no milk in the vending machine, but Ashley solved the problem again and gave both my girls some milk. I had promised the girls that I would get a hotel with a pool. This one was awesome!!! When we went out to the pool, there were beach balls, blow up basketballs with a net and a very large penguin ride on floaty. They were in heaven! They played for a long time. The hot tub was also very nice, large, clean and comfortable. The morning breakfast served our needs well. I didn't look at everything, but the scrambled eggs, bacon and waffles were great! We will be making this trip yearly and will continue to stay at the Hampton Inn Joliet I-80!