Best Western Plus North Joliet

Our family of four stayed one night in this hotel in a king room. We had ample space to set up two portable cribs for the kids and still had room to move around. The room was clean and well furnished and the bed was comfortable with nice pillows, not the feathery fluff kind. The staff was amazing at this location. At check in, they even let my daughter pick some candy from the pantry for free which was very kind of them. This location also has a complementary EV charging parking spot which we used. We just had to ask the front desk and we were able to use the charger and it saved us time with being able to charge overnight. The breakfast was really really good, they had a cool pancake maker and a coffee machine that could make anything from black coffee to espresso lattes. Everything was good and well stocked. You could tell this facility has went through a refresh recently and it really paid off. It’s well cared for and I’d stay there again most definitely.

Stayed several nights visiting family.Nice. Comfortable hotel for the price.Room was very clean.Breakfast bar was frequently out of hot items.Otherwise staff was very nice.

Took my parents to visit family & friends. We had a wonderful stay. Staff very knowledgeable & friendly. Clean rooms & property. One of my favorite hotels to visit while in Joliet.

Checked in to property with children in swim suits eager to find pool. Came down to use pool later and Illinois Health Authority closed it a week earlier. They should have said something, booked stay primarily for that amenity. I prepaid for stay, they charged me a second time too. It’s currently being disputed.

We are a hockey family and this hotel was close to the rink. It was clean and the staff was very nice and helpful.

I picked the Hotel because of the pool and spa. They were closed by health Department, so my family couldn't use the pool facility.

Upon checkin no tissues or hand towels in bathroom did tell front desk and they corrected. Bed and pillows uncomfortable, sheets and towels very worn and scratchy - thus place needs many updates - it did however serve its purpose - a place to sleep close to family.