Hampton Inn & Suites Peoria at Grand Prairie, IL

This had to have beenbthe worst experience i have ever had in a hotel. We were there for a wrestling tournament. Seems there were also other sports there at the time also. The first night consisted of kids running up and down the halls and doors slamming most of the first night. The following day it seems as though they had mostly cleared out. But that night there was a party in the room next to us. They were banging on the walls, kids screaming, the kids were unlocking the door on their side of the room and banging on our door that connected the two rooms. We did not know these people and had called down to the office multiple times. It wasnt until i had threatened to call the cops did the hotel do anything to try and quiet them down. Never in my kife will i go back to this place. Im sure its not always like this and that i understand but the way they handled the situation was just not good.

The beds are horrible and super hard. When checking in, the room given to us was already occupied by someone else. There were loads of kids running up and down the halls very late at night.

Overall, the property was very clean and convenient to shopping and dining. Would definitely stay again. Breakfast was "good." However, had a loud neighbor upstairs eg...kids stomping around.

The location and price of this hotel was great for our trips purpose. Unfortunately, there were little things that made it less than ideal during our actual stay. For example, we were visiting as a family and our daughter was beyond excited to be able to swim... sadly though, the heater must've been broken because the water in the pool very really cold and the hot tub was lukewarm. No signs, not clarity from desk staff on what was wrong. The next day they had a sign saying closed for maintenance... yeah, obviously. Additionally, there were a couple of times when the front desk clerk was either not available (like during check-out, no where to be found for 10+ minutes) and/or they seemed to be unsure of resource updates. The antennae went out one night because of lighting and so we had no tv in our room (assuming the whole hotel) and the next day when it was still out, she had no clue on when/how it was going to be fixed. So, overall it was a very clean hotel and relatively good service, but little things that kind of irked us throughout.